Equine retail sale Assistant

Assisting customers with purchases in store

Giving knowledgeable advice to customers

Operating of stock systems, Epos till systems,

General shop duties such as stock taking, order management, tidying etc, Upsell products and suggest additional items to enhance the customer’s shopping experience

• Proficient phone etiquette for answering customer inquiries and taking orders over the phone

As a Retail Sales Associate, you will have the opportunity to use your language skills, organizational abilities, basic math knowledge, time management expertise, phone etiquette, and strong communication skills to provide exceptional customer service. You will play a crucial role in ensuring a positive shopping experience for our customers while contributing to the success of our sales team. Join our team today and be part of a dynamic retail environment!

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organizationr.

We are looking for an enthusiastic, thorough and friendly member of staff to join our retail sales team. You will be working as part of a team that offer the high level of customer service in an equestrian retail environment.

A understanding, knowledge, and interest in horses is necessary for this job role . Extra training is available, as well as feeding, nutritional advice and more. Extra responsibilities offered to the right candidate.

Key Skills:

Must have a confidence in selling quality products

Ability to give excellent customer service

Willingness to learn

Retention of information

Self-driven and time-conscious qualities

Ability to listen to customer questions and respond accordingly

Equine experience/product knowledge is a MUST, As the role requires an amount of product knowledge this job would suit someone with horses (either owning a horse or with previous equine experience) that would like to work in a busy and expanding business with opportunities for growth. It would also suit someone with a passion for selling quality products they believe in and enjoys customer relations. Must also be fit and able to lift bags of feed & bedding., * GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (required)

• customer service: 1 year (required)

Licence/Certification:

• Driving Licence (required)

• Company events

• Employee discount

• Free parking

• On-site parking

• Store discount, Permanent position. 5 days a week to include one weekend day.

Full-time, Permanent

Benefits:

Company events

Free parking

On-site parking

Staff special offers, * Free parking

• On-site parking

• Store discount

Schedule:

• Day shift

• Monday to Friday

• Overtime

• Weekend availability

Battlesbridgehorseandcountry@yahoo.com