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- Tasks: Welcome patients, book appointments, and support admin tasks in a friendly GP practice.
- Company: Battlefield Surgery, a supportive and friendly GP practice in Glasgow.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Why this job: Join a caring team and make a difference in patients' lives while gaining valuable experience.
- Qualifications: Experience in a GP practice preferred; strong communication and IT skills required.
- Other info: Flexible zero hours contract with potential for extension beyond three months.
Part-Time Receptionist Zero hours contract (0 to 25 hours/week)
Battlefield Surgery – Glasgow Southside (G42)
Battlefield Surgery is a friendly GP practice near the New Victoria Hospital. We\’re looking for a reliable, friendly and welcoming Receptionist to join our small, supportive team on a zero hours contract. This is a part-time role for 3 months but may be extended beyond this date.
Hours: 0 to 25 hours per week, Monday to Friday between 8.00am and 6pm. Flexibility to cover annual leave or absence is essential.
Key duties include:
- Greeting patients and handling enquiries
- Booking appointments (in person and by phone)
- Processing prescriptions and registrations
- Supporting admin tasks and signposting patients
- Communicating test results and clinician messages
Skills & Experience:
- Previous experience in a GP practice or hospital reception preferred
- Strong IT and communication skills
- Attention to detail and ability to multitask
- A true team player – willing to support colleagues in a friendly way and keep things running smoothly,
- You will have a can-do and helpful attitude
- Knowledge of Vision and Docman systems is an advantage
- Audio typing and medical terminology experience beneficial
We offer a competitive salary and a supportive work environment.
To apply, please send your CV and a brief cover letter including salary expectations to
Closing date: 19 September 2025 (may close early if a suitable candidate is found).
If you haven\’t heard from us by 3 October 2025, your application has not been successful this time and we wish you well in your search for a suitable role.
Pay: From £12.21 per hour
Work Location: In person
Receptionist in GP Surgery employer: Battlefield Surgery
Contact Detail:
Battlefield Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in GP Surgery
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Battlefield Surgery. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist interview questions, like how you’d handle a difficult patient or manage multiple tasks. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! During the interview, highlight your IT skills and any experience with medical terminology or systems like Vision and Docman. These are key for the role, so make sure they’re front and centre in your conversation.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds.
We think you need these skills to ace Receptionist in GP Surgery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a GP practice or similar environment. We want to see how your skills match what we're looking for!
Craft a Friendly Cover Letter: Your cover letter is your chance to show us your personality! Keep it warm and welcoming, just like the atmosphere at Battlefield Surgery. Don’t forget to mention your salary expectations too.
Show Off Your Skills: We love a good multitasker! In your application, highlight your IT skills and any experience with medical terminology or systems like Vision and Docman. It’ll make you stand out!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Battlefield Surgery
✨Know the Practice
Before your interview, take some time to research Battlefield Surgery. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Communication Skills
As a Receptionist, strong communication is key. Prepare examples of how you've effectively handled patient enquiries or resolved conflicts in previous roles. Practising clear and friendly responses can help you convey your ability to connect with patients and colleagues alike.
✨Demonstrate Flexibility
Since this role requires flexibility, be ready to discuss your availability and willingness to cover shifts. Highlight any past experiences where you adapted to changing schedules or stepped in to support your team during busy times.
✨Prepare for Common Questions
Anticipate questions related to your experience in a GP practice or hospital setting. Think about how you would handle specific scenarios, like managing multiple tasks or dealing with difficult patients. Practising your responses can help you feel more confident during the interview.