Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help dogs find their forever homes while providing exceptional customer service.
- Company: Join Battersea, a leading animal welfare charity dedicated to helping pets in need.
- Benefits: Enjoy 36 days of annual leave, gym discounts, and a generous pension scheme.
- Why this job: Make a real difference in the lives of dogs and their new families every day.
- Qualifications: Empathy, communication skills, and a passion for animal welfare are essential.
- Other info: Dynamic role with opportunities for personal growth and professional development.
The predicted salary is between 30000 - 42000 £ per year.
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. As a Rehoming & Welfare Coordinator (Dog Rehoming) at Battersea, you will champion exceptional customer service while ensuring the dogs in our care find the most suitable home. You will use your empathy, insight, and communication skills to guide our customers through the rehoming process, asking thoughtful questions to understand their needs and lifestyle.
Working closely with colleagues across our kennel teams, you will identify potentially matching dogs and support a positive, successful rehoming process. You will act as a trusted and professional point of contact for all customer enquiries, confidently engaging with the public via phone, email, in person on site, and during home visits, representing Battersea with warmth, clarity, and a commitment to our values.
What we can offer you:
- 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Every day will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
If you would like to talk more about this, please contact jobs@battersea.org.uk or call us on 020 3887 8341.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Rehoming & Welfare Coordinator (Dog Rehoming) employer: Battersea
Contact Detail:
Battersea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rehoming & Welfare Coordinator (Dog Rehoming)
✨Tip Number 1
Get to know Battersea inside out! Familiarise yourself with their mission, values, and the specific needs of the dogs they care for. This will help you connect with the team and show your genuine passion during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with the public a lot, try role-playing common scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the role and the culture at Battersea. They might even share tips that could give you an edge in the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Battersea family and making a difference for those furry friends.
We think you need these skills to ace Rehoming & Welfare Coordinator (Dog Rehoming)
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to hear your unique voice and experiences, so don’t be afraid to share what makes you, well, you!
Show Your Passion for Animal Welfare: Make sure to highlight your love for dogs and animal welfare in your application. Share any relevant experiences or stories that demonstrate your commitment to helping animals find their forever homes.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application to match. Use keywords from the description to show us you understand what we're looking for in a Rehoming & Welfare Coordinator.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Battersea
✨Know Your Dogs
Before the interview, brush up on your knowledge of dog breeds and their behaviours. Understanding the quirks and needs of different dogs will help you demonstrate your empathy and insight during the interview, showing that you’re genuinely passionate about rehoming.
✨Practice Your Communication Skills
Since this role involves engaging with the public, practice articulating your thoughts clearly and confidently. Role-play common scenarios you might encounter, like guiding a customer through the rehoming process, to showcase your communication skills effectively.
✨Showcase Your Resilience
Be prepared to discuss how you've handled challenging situations in the past. Share specific examples that highlight your adaptability and resilience, especially in high-pressure environments, as these traits are crucial for working with animals in need.
✨Align with Battersea's Values
Familiarise yourself with Battersea’s mission and values. During the interview, express how your personal values align with theirs, particularly around animal welfare and community engagement. This will show that you’re not just looking for a job, but are genuinely invested in their cause.