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- Tasks: Help keep colleagues informed and engaged about our mission for dogs and cats.
- Company: Join Battersea, a leading animal welfare charity dedicated to helping pets in need.
- Benefits: Enjoy 28 days leave, gym discounts, healthcare plans, and generous pension contributions.
- Other info: Hybrid working model with opportunities for professional development and a commitment to diversity.
- Why this job: Make a real difference by connecting people and sharing important updates.
- Qualifications: Strong communication skills and a passion for teamwork are essential.
The predicted salary is between 30000 - 40000 £ per year.
This role plays an important part in helping colleagues across Battersea stay informed, connected and engaged with the work we do for dogs and cats. As Internal Communications Officer, you will support the delivery of day‑to‑day internal communications activity across a range of channels, helping ensure staff, volunteers and trustees have access to clear, timely and engaging information.
You will contribute content across multiple internal platforms, including producing Battersea’s weekly internal newsletter and supporting the ongoing development of Pawtal, our staff intranet. The role also involves helping colleagues across the organisation manage their own content, offering advice and support to ensure information shared with staff is clear, consistent and aligned with Battersea’s priorities.
You will also support the delivery of internal engagement activity, from large‑scale events such as Town Halls, roadshows and our End of Year Highlights event, to smaller sessions that showcase the work of teams across the organisation. Alongside this, you’ll assist with CEO video communications, coordinating filming and helping bring senior leader messages to life.
Working closely with the Internal Communications Manager and Internal Communications Specialist, you’ll also help monitor how our communications are performing by gathering feedback from staff and analysing engagement data to support continuous improvement. This is a varied role suited to someone who enjoys working collaboratively, managing multiple priorities and creating communications that help colleagues feel informed, included and connected to Battersea’s mission.
What we can offer you:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest‑free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in‑person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model: We operate a 50% onsite hybrid working model, with our office‑based staff splitting their time between site based and home working. This enables our office‑based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
If you would like to talk more about this, please contact or call us on. Greyscale copies of the recruitment pack are also available on request.
More about us: At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI: At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing Date: 14th May 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Dates: w/c 25th May 2026. For full details on the role, please download the recruitment pack.
Internal Communications Officer in London employer: Battersea
Contact Detail:
Battersea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Communications Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Battersea on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your creativity! When you get the chance to present yourself in interviews, think about how you can demonstrate your communication skills. Maybe prepare a mini-presentation or bring examples of past work that align with Battersea’s mission.
✨Tip Number 3
Be ready to engage! During interviews, don’t just answer questions—ask them too! Show your interest in their internal communications strategies and how you can contribute to making them even better.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Battersea team.
We think you need these skills to ace Internal Communications Officer in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your unique experiences and perspectives.
Tailor Your Application: Make sure to align your skills and experiences with what we’re looking for in the Internal Communications Officer role. Highlight how your background fits with our mission and the specific tasks mentioned in the job description.
Showcase Your Communication Skills: Since this role is all about internal communications, demonstrate your writing prowess! Use clear, engaging language and structure your application well to reflect your ability to communicate effectively.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently!
How to prepare for a job interview at Battersea
✨Know Your Audience
Before the interview, take some time to research Battersea and its mission. Understand their values and how they communicate internally. This will help you tailor your responses and show that you're genuinely interested in contributing to their cause.
✨Showcase Your Communication Skills
As an Internal Communications Officer, your ability to convey information clearly is key. Prepare examples of past experiences where you've successfully created engaging content or facilitated communication within a team. Be ready to discuss how you can enhance their internal channels.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing conflicting messages or engaging staff during a large event. Think through potential scenarios in advance and prepare your thought process on how you'd approach them.
✨Engage with Feedback
Battersea values continuous improvement, so be prepared to discuss how you've used feedback to enhance communication strategies in the past. Share examples of how you've gathered and analysed engagement data to inform your decisions and improve outcomes.