Cattery Intake Team Leader in London

Cattery Intake Team Leader in London

London Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Battersea

At a Glance

  • Tasks: Lead the Cattery team in providing top-notch care for cats and ensuring their welfare.
  • Company: Battersea is a renowned animal charity dedicated to rescuing and rehoming dogs and cats.
  • Benefits: Enjoy 36 days of annual leave, discounted gym memberships, and a generous pension plan.
  • Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
  • Why this job: Make a real difference in animal welfare while developing your leadership skills in a supportive environment.
  • Qualifications: Experience in leading teams and a passion for feline welfare are essential.

The predicted salary is between 36000 - 60000 £ per year.

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This range is provided by Battersea. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Battersea

Here at Battersea, our Cattery Team is responsible for delivering the highest standards of animal welfare and care for every cat in their journey through Battersea. From a calm and compassionate intake, to providing feline friendly care whilst they are onsite and finally to rehoming them to loving new homes.

We are seeking a new Cattery Team Leader to join our London team, to provide front line leadership and management to the team, ensuring a high-quality delivery of animal care, welfare standards and customer service.

The ideal candidate will have proven hands-on experience of successfully leading a high-performance team, excellent customer service skills and a good understanding of the issues facing feline welfare, and the challenges of working in a rehoming organisation.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:-

  • 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees.
  • Discounted gym memberships and cycle to work schemes.
  • Employee Assistance Programme and access to Wellbeing Resources.
  • Generous pension contributions - up to 10% employer contribution.
  • Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:

Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact jobs@battersea.org.uk or call us on 020 3887 8341.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Interview date(s): 17th September 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Seniority level

  • Seniority level

    Associate

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management, Customer Service, and Administrative
  • Industries

    Veterinary Services and Non-profit Organizations

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Cattery Intake Team Leader in London employer: Battersea

Battersea is an exceptional employer that prioritises the wellbeing and professional growth of its employees, offering generous benefits such as 36 days of annual leave, a robust pension scheme, and access to comprehensive health resources. The work culture is built on compassion and teamwork, providing a rewarding environment where you can make a real difference in the lives of animals while developing your leadership skills in a supportive and inclusive setting.

Battersea

Contact Details:

Battersea Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Cattery Intake Team Leader in London

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Battersea.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Battersea.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Battersea.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Battersea. Apply directly through us to stand out!

We think you need these skills to ace Cattery Intake Team Leader in London

Leadership Skills
Team Management
Customer Service Excellence
Animal Welfare Knowledge
Resilience
Adaptability
Communication Skills

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Battersea. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Cattery Intake Team Leader, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Battersea

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Battersea. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!