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- Tasks: Lead the Cattery team in providing top-notch care for cats and ensuring their welfare.
- Company: Battersea is a renowned animal charity dedicated to rescuing and rehoming dogs and cats.
- Benefits: Enjoy 36 days of annual leave, discounted gym memberships, and a generous pension plan.
- Why this job: Make a real difference in animal welfare while developing your leadership skills in a supportive environment.
- Qualifications: Experience in leading teams and a passion for feline welfare are essential.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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This range is provided by Battersea. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Battersea
Here at Battersea, our Cattery Team is responsible for delivering the highest standards of animal welfare and care for every cat in their journey through Battersea. From a calm and compassionate intake, to providing feline friendly care whilst they are onsite and finally to rehoming them to loving new homes.
We are seeking a new Cattery Team Leader to join our London team, to provide front line leadership and management to the team, ensuring a high-quality delivery of animal care, welfare standards and customer service.
The ideal candidate will have proven hands-on experience of successfully leading a high-performance team, excellent customer service skills and a good understanding of the issues facing feline welfare, and the challenges of working in a rehoming organisation.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:-
- 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact jobs@battersea.org.uk or call us on 020 3887 8341.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Interview date(s): 17th September 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management, Customer Service, and Administrative
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Industries
Veterinary Services and Non-profit Organizations
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Cattery Intake Team Leader employer: Battersea
Contact Detail:
Battersea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cattery Intake Team Leader
✨Tip Number 1
Familiarise yourself with Battersea's mission and values. Understanding their commitment to animal welfare will help you align your responses during the interview, showcasing your passion for the cause.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to discuss specific examples of how you've successfully managed a team, especially in high-pressure situations, as this is crucial for the Cattery Intake Team Leader position.
✨Tip Number 3
Prepare to discuss your knowledge of feline welfare issues. Being able to articulate the challenges faced by rehoming organisations will demonstrate your understanding and commitment to the role.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've handled difficult situations with clients or customers. This will be important as the role involves ensuring high-quality customer service alongside animal care.
We think you need these skills to ace Cattery Intake Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Cattery Intake Team Leader position. Understand the responsibilities and required skills, especially those related to animal welfare and team leadership.
Tailor Your CV: Customise your CV to highlight relevant experience in animal care, team management, and customer service. Use specific examples that demonstrate your hands-on experience and leadership skills in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for animal welfare and your understanding of the challenges faced in a rehoming organisation. Mention how your values align with Battersea's mission and provide examples of your previous successes in similar environments.
Showcase Your Unique Experience: Battersea encourages applicants to present their unique experiences without relying on AI-generated content. Be authentic in your application, sharing personal stories or insights that illustrate your commitment to animal care and your ability to lead a team effectively.
How to prepare for a job interview at Battersea
✨Show Your Passion for Animal Welfare
Make sure to express your genuine love for animals and commitment to their welfare. Share any relevant experiences you've had with cats or in animal care, as this will resonate well with the interviewers at Battersea.
✨Demonstrate Leadership Skills
As a Cattery Intake Team Leader, you'll need to showcase your ability to lead and manage a team effectively. Prepare examples of how you've successfully led teams in the past, focusing on your approach to motivating and supporting team members.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability in challenging situations. Think of specific scenarios where you had to handle difficult situations involving animal care or team dynamics, and be ready to discuss your thought process and actions.
✨Research Battersea's Values and Mission
Familiarise yourself with Battersea's mission and values. Understanding their commitment to animal welfare and community engagement will help you align your answers with their goals, showing that you're not just a fit for the role but also for the organisation's culture.
