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- Tasks: Manage the front desk, coordinate schedules, and provide excellent client care.
- Company: Join a supportive, family-run veterinary clinic in Battersea.
- Benefits: Competitive salary, employee discounts, and a friendly team environment.
- Why this job: Make a difference in clients' lives while working with animals every day.
- Qualifications: Previous reception or admin experience; strong organisational and customer skills.
- Other info: Immediate start available; enjoy a dynamic role in a busy clinic.
The predicted salary is between 27000 - 30000 £ per year.
Battersea Square Vets is an independent clinic in London looking for a highly organised, confident Front of House professional to join our team in a full-time, in-person role, combining reception, concierge, client care, and practice administration. This position suits someone who enjoys accuracy and responsibility alongside client interaction in a busy clinical environment.
Working hours: Full-time role. Shifts: 8.30am to 6.30pm. Saturday mornings 9am–12pm, one in three.
Role: You will play a key role in keeping the clinic running smoothly day to day. While client-facing skills are crucial, strong organisational and administrative skills are essential for this position.
Key responsibilities:
- Managing the front desk and maintaining a clean and organised reception area
- Booking appointments and coordinating clinic schedules accurately
- Handling phone calls, emails, and messages efficiently
- Managing payments, invoices, and client accounts
- Maintaining accurate client and patient records
- Supporting insurance claims
- Driving administrative follow-ups
- Assisting with stock control and medication ordering
- Working closely with the team to support clinic workflow
About you: We are looking for someone who:
- Has previous reception, administration, or front of house experience
- Is highly organised with excellent attention to detail
- Enjoys administrative tasks and working with systems and processes
- Communicates clearly and professionally with clients and enjoys client communication
- Is comfortable chatting to clients and welcoming them to the clinic
- Is comfortable around animals and in a clinical setting where animals may be unwell
- Can prioritise tasks and stay calm in a busy environment
- Is reliable, proactive, and works well as part of a team
- Veterinary experience is helpful but not essential
- Very strong organisation and admin skills, and very strong customer skills are key to this role
Why work with Battersea Square Vets: Independent, family-run practice with a supportive working culture. Clear structure, responsibility, and variety in the role. A team environment that values reliability and professionalism. Meaningful client interaction alongside essential admin work.
Key Info:
- Job Type: Full-time
- Schedule: Mon-Fri 8.30-5.30/6.30
- Salary: £27,000 – £30,000 yearly
- Starting time: Immediate start!
- Benefits: employee discount
- Experience: Required
- Languages: English – Advanced
How to apply: Please send your CV and a short covering note.
About Battersea Square Vets: We are a family owned and run independent clinic, with a great team.
Receptionist employer: Battersea Square Vets
Contact Detail:
Battersea Square Vets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the clinic! Before your interview, do a bit of research on Battersea Square Vets. Familiarise yourself with their services and values. This will help you connect better during your chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common receptionist scenarios and how you'd handle them. Whether it's managing a busy front desk or dealing with client queries, having a few examples ready can really impress during your interview.
✨Tip Number 3
Show off your organisational skills! Bring along a portfolio or examples of how you've kept things running smoothly in previous roles. This could be anything from scheduling appointments to managing client records – it’ll highlight your attention to detail.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re proactive and keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Craft a Tailored CV: Make sure your CV highlights your previous reception and administrative experience. We want to see how your skills align with the role, so tailor it to showcase your organisational prowess and client-facing abilities.
Write a Personal Covering Note: Your covering note is your chance to shine! Keep it concise but personal. Let us know why you’re excited about joining our team at Battersea Square Vets and how you can contribute to our supportive culture.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your application reflects your clear and professional communication style. Whether it’s in your CV or covering note, we want to see that you can connect with clients effortlessly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Battersea Square Vets
✨Know the Clinic Inside Out
Before your interview, take some time to research Battersea Square Vets. Familiarise yourself with their services, values, and the team. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. Be ready to discuss how you prioritise tasks in a busy environment.
✨Practice Client Interaction Scenarios
As client communication is key, think of common scenarios you might face at the reception desk. Practice how you would handle difficult clients or manage appointment bookings. This will help you demonstrate your confidence and professionalism during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role's requirements and shows that you take the opportunity seriously.
