At a Glance
- Tasks: Create unforgettable experiences for visitors at the Ramses exhibition.
- Company: Join NEON, a leader in immersive entertainment experiences.
- Benefits: Flexible schedules, competitive pay, and a vibrant work environment.
- Other info: Dynamic shifts available; perfect for those who love a fast-paced environment.
- Why this job: Be part of an exciting cultural venue and engage with diverse audiences.
- Qualifications: Enthusiasm for service and teamwork; experience in events is a plus.
The predicted salary is between 30000 - 30000 £ per year.
NEON is a leading global experience entertainment company dedicated to creating extraordinary, immersive, and large-scale experiences. We believe that people all around the world should be able to Get Closer™ to what they love and who they love. By being the bridge that allows fans and families to cross into familiar yet new worlds, we create NEON experiences and unforgettable memories.
Neon at Battersea Power Station has quickly established itself as a leading cultural venue in a lively and growing part of Central London. We are immensely excited to bring Ramses and the Pharaohs’ Gold to Battersea for 2026 and in this position you’ll play an integral role in creating an outstanding visitor experience for our guests. The team of Visitor Assistants for Ramses will be key in maintaining the highest standards of visitor experience and safety across the venue. They will understand our core values and ensure that our visitors and diverse audiences feel welcome and engaged.
Responsibilities- Ensure that visitors feel welcome and engaged with the exhibition and safe in our venue.
- Monitor visitor flow and assist our security team with crowd management during busy periods.
- Ensure cleanliness and tidiness within visitor areas, reporting any concerns to the venue housekeeping staff.
- Collaborate with other venue staff to enhance the overall visitor experience.
We’re looking to build a team of motivated staff with a keen interest in delivering exceptional service. If you’ve got experience working in a museum, gallery, tourist attraction or on major events that is a plus; however, enthusiasm and a love of working with people is key. You’ll thrive in a fast‑paced environment where excellent communication skills, the ability to work in a close team and a friendly manner make a huge difference. Being able to juggle multiple tasks with precision and a keen eye for detail is a must.
We offer a flexible schedule, so be prepared to work weekends and public holidays to ensure our visitors have an unforgettable experience. You’ll be on your feet for most of the day as you help to show visitors through the exhibition.
Shift InformationThere are various shifts available to accommodate the dynamic operating hours of the Ramses and the Pharaoh’s Gold exhibition. Full-time (35+ hours per week) and part-time (16+ hours per week) positions are available.
Location / ContractLocation – Neon at Battersea Power Station, London SW11 8DQ
Contract type – Fixed‑term until 3rd January 2027
Reports to – Venue Duty Manager/Head of Venue Operations
Rate – £14.80 per hour
Neon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Neon expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Neon VHE’s employees to perform their job duties may result in discipline up to and including discharge.
Visitor Assistant - NEON- Ramses and the Pharaoh’s Gold employer: Battersea Power Station
At NEON, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a Visitor Assistant at our exciting Ramses and the Pharaoh’s Gold exhibition in Battersea Power Station, you will not only contribute to creating unforgettable experiences for our guests but also enjoy flexible scheduling, opportunities for personal growth, and the chance to be part of a dynamic team in one of London's most iconic venues. Join us in delivering exceptional service while being part of a company that champions diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Assistant - NEON- Ramses and the Pharaoh’s Gold
✨Tip Number 1
Get to know NEON and its values! Before your interview, dive into their mission of creating unforgettable experiences. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Visitor Assistant, you'll be engaging with diverse audiences. Role-play scenarios with friends or family to boost your confidence in handling different visitor interactions.
✨Tip Number 3
Be ready to showcase your multitasking abilities! Think of examples from past experiences where you've juggled multiple tasks successfully. This will demonstrate your capability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the NEON team. Don’t miss out on this opportunity!
We think you need these skills to ace Visitor Assistant - NEON- Ramses and the Pharaoh’s Gold
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for delivering exceptional visitor experiences shine through. We want to see that you genuinely care about creating memorable moments for our guests!
Tailor Your Application:Make sure to customise your application to highlight any relevant experience you have in museums, galleries, or events. We love seeing how your background aligns with our mission at NEON!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at NEON.
How to prepare for a job interview at Battersea Power Station
✨Know the Experience
Familiarise yourself with NEON's mission and the Ramses exhibition. Understand what makes their experiences unique and be ready to discuss how you can contribute to creating memorable moments for visitors.
✨Show Your Enthusiasm
Let your passion for working with people shine through. Share any relevant experiences you've had in customer service or event settings, and express your excitement about being part of a team that enhances visitor engagement.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively. Prepare examples of how you've successfully worked in teams before, especially in fast-paced environments, and how you can support your colleagues to ensure a smooth visitor experience.
✨Be Ready for Scenarios
Think about potential challenges you might face as a Visitor Assistant, like managing crowd flow or ensuring safety. Be prepared to discuss how you'd handle these situations while maintaining a welcoming atmosphere for guests.
