At a Glance
- Tasks: Create unforgettable experiences for visitors at the Ramses exhibition.
- Company: Join NEON, a global leader in immersive entertainment.
- Benefits: Earn £14.80 per hour with flexible shifts and a vibrant work environment.
- Other info: Opportunity to work in a dynamic setting until January 2027.
- Why this job: Be part of an exciting cultural venue and engage with diverse audiences.
- Qualifications: Enthusiasm for service and teamwork; experience in events is a plus.
The predicted salary is between 30816 - 30816 € per year.
NEON is a leading global experience entertainment company dedicated to creating extraordinary, immersive, and large-scale experiences. We believe that people all around the world should be able to Get Closer™ to what they love and who they love. By being the bridge that allows fans and families to cross into familiar yet new worlds, we create NEON experiences and unforgettable memories.
From imagining, re‑imagining, designing, and building large-scale exhibits, installations, and attractions, to crafting bespoke multimedia experiences, NEON delivers unparalleled entertainment experiences that capture the hearts and minds of audiences worldwide. With over 60 years of experience delivering globally recognised key projects, our team takes pride in our turn‑key solutions for our clients worldwide.
Neon at Battersea Power Station has quickly established itself as a leading cultural venue in a lively and growing part of Central London. We are immensely excited to bring Ramses and the Pharaohs’ Gold to Battersea for 2026 and in this position you’ll play an integral role in creating an outstanding visitor experience for our guests. The team of Visitor Assistants for Ramses will be key in maintaining the highest standards of visitor experience and safety across the venue. They will understand our core values and ensure that our visitors and diverse audiences feel welcome and engaged.
Responsibilities:- Ensure that visitors feel welcome and engaged with the exhibition and safe in our venue.
- Monitor visitor flow and assist our security team with crowd management during busy periods.
- Ensure cleanliness and tidiness within visitor areas, reporting any concerns to the venue housekeeping staff.
- Collaborate with other venue staff to enhance the overall visitor experience.
We’re looking to build a team of motivated staff with a keen interest in delivering exceptional service. If you’ve got experience working in a museum, gallery, tourist attraction or on major events that is a plus; however, enthusiasm and a love of working with people is key. You’ll thrive in a fast‑paced environment where excellent communication skills, the ability to work in a close team and a friendly manner make a huge difference. Being able to juggle multiple tasks with precision and a keen eye for detail is a must.
We offer a flexible schedule, so be prepared to work weekends and public holidays to ensure our visitors have an unforgettable experience. You’ll be on your feet for most of the day as you help to show visitors through the exhibition.
Shift Information:There are various shifts available to accommodate the dynamic operating hours of the Ramses and the Pharaoh’s Gold exhibition. Full-time (35+ hours per week) and part-time (16+ hours per week) positions are available.
Location / Contract:Location – Neon at Battersea Power Station, London SW11 8DQ
Contract type – Fixed‑term until 3rd January 2027
Reports to – Venue Duty Manager/Head of Venue Operations
Rate – £14.80 per hour
Neon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Neon expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Neon VHE’s employees to perform their job duties may result in discipline up to and including discharge.
Visitor Assistant - NEON employer: Battersea Power Station
At NEON, we pride ourselves on being a vibrant and inclusive employer that values creativity and collaboration. Located in the heart of Central London at the iconic Battersea Power Station, our Visitor Assistants play a crucial role in delivering exceptional experiences to our diverse audiences. With flexible scheduling, opportunities for personal growth, and a commitment to fostering a welcoming environment, NEON is an excellent place for those passionate about engaging with the public and creating unforgettable memories.
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Assistant - NEON
✨Tip Number 1
Get to know NEON and its values! Before your interview, dive into their mission of creating unforgettable experiences. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Visitor Assistant, you'll be engaging with diverse audiences. Role-play scenarios with friends or family to boost your confidence in handling various visitor interactions.
✨Tip Number 3
Be ready to showcase your multitasking abilities! Think of examples from past experiences where you've juggled multiple tasks successfully. This will demonstrate your capability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the NEON team directly. Don’t miss out on this opportunity!
We think you need these skills to ace Visitor Assistant - NEON
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for creating unforgettable experiences shine through. We want to see that you’re excited about the role and ready to engage with our visitors!
Tailor Your Application:Make sure to customise your application to highlight relevant experience, especially if you've worked in similar environments like museums or tourist attractions. We love seeing how your background aligns with our mission at NEON.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for those who can juggle multiple tasks with precision!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at NEON.
How to prepare for a job interview at Battersea Power Station
✨Know the Company Inside Out
Before your interview, take some time to research NEON and its mission. Understand their core values and the kind of experiences they create. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Visitor Assistant, your ability to engage with guests is crucial. Prepare examples from your past experiences where you've successfully interacted with diverse audiences. Highlight your communication skills and how you’ve contributed to creating a welcoming environment.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you had to manage crowd flow or handle unexpected situations. Be ready to discuss how you approached these challenges and what solutions you implemented. This will show that you can think on your feet in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how NEON measures visitor satisfaction. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
