At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer service in a pop-up store.
- Company: Join ThruDark, a brand known for its passion and performance in retail.
- Benefits: Earn £15 per hour, enjoy ThruDark kit vouchers, and work with the latest tech.
- Why this job: Be part of an exciting new launch and inspire others with your leadership.
- Qualifications: Experience in retail supervision and strong communication skills are essential.
- Other info: Flexible hours and a vibrant team environment await you!
ThruDark is recruiting for a Store Supervisor to support the launch and operation of our new pop-up store at Battersea Power Station. This is a customer-facing role suited to a confident, driven individual with strong interpersonal and leadership skills. As Store Supervisor, you will play a key role in the daily running of the store—leading by example on the shop floor, ensuring exceptional customer service, maintaining operational standards, and supporting your team to deliver a best-in-class retail experience. You’ll uphold the ThruDark values of Humility, Unity and Integrity while inspiring those around you to do the same.
Key Responsibilities
- Lead by example, delivering excellent customer service and a positive in-store experience
- Motivate and guide the team to achieve sales and performance targets
- Support daily store operations, including opening and closing duties, cash handling and stock management
- Assist with product presentation and visual merchandising to maintain brand standards
- Manage and resolve customer queries professionally and efficiently
- Work collaboratively with the Retail Manager on commercial decisions and operational improvements
- Ensure compliance with health and safety regulations and company procedures
- Maintain a clean, organised, and welcoming sales environment
- Demonstrate strong product knowledge and enthusiasm for the brand
About You
- Proven experience in a supervisory or senior sales role within premium or performance retail
- Excellent communication and leadership skills
- Ability to work flexibly, including evenings, weekends, and bank holidays
- Commercial awareness and a proactive attitude
- Strong organisational and multitasking abilities; confidence using POS systems and basic MS Office
In Return
- Be part of a passionate, high-performing retail team during an exciting new launch
- Competitive hourly rate
- ThruDark kit vouchers throughout the contract
- All the latest tech
Store Supervisor - ThruDark employer: Battersea Power Station
Contact Detail:
Battersea Power Station Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor - ThruDark
✨Tip Number 1
Get to know the company! Before your interview, dive into ThruDark's values and products. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or resolved customer issues. Being able to share these stories will highlight your suitability for the Store Supervisor role.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the ThruDark brand. It shows you understand their style and are ready to represent them on the shop floor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Store Supervisor - ThruDark
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love delivering excellent customer service and creating a positive shopping experience.
Highlight Your Leadership Skills: As a Store Supervisor, you'll be leading a team, so make sure to showcase any previous experience in supervisory roles. Share examples of how you've motivated and guided teams to achieve their goals.
Be Specific About Your Experience: Tailor your application by including specific examples from your past roles that demonstrate your ability to handle cash, manage stock, and maintain operational standards. We love details!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity at ThruDark.
How to prepare for a job interview at Battersea Power Station
✨Know the Brand Inside Out
Before your interview, make sure you research ThruDark thoroughly. Understand their values of Humility, Unity, and Integrity, and think about how you can embody these in your role as Store Supervisor. Familiarise yourself with their product range and any recent news or launches to show your genuine interest.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Be ready to discuss how you can inspire your team to deliver exceptional customer service and achieve sales targets.
✨Demonstrate Customer Service Excellence
Think of specific instances where you've gone above and beyond for a customer. During the interview, highlight your approach to handling customer queries and maintaining a positive in-store experience. This will show that you understand the importance of customer satisfaction in retail.
✨Prepare for Operational Questions
Since the role involves daily store operations, be prepared to discuss your experience with cash handling, stock management, and visual merchandising. Think about how you can maintain operational standards while ensuring a clean and welcoming environment for customers.