At a Glance
- Tasks: Deliver exceptional customer service and engage with chocolate lovers daily.
- Company: Join Läderach, a renowned Swiss chocolate manufacturer with a rich heritage.
- Benefits: Enjoy generous discounts, training opportunities, and a fun work environment.
- Other info: Experience a unique career path in a dynamic and supportive atmosphere.
- Why this job: Be part of a passionate team and share your love for high-quality chocolate.
- Qualifications: Great communication skills and a positive attitude towards teamwork.
The predicted salary is between 20000 - 25000 £ per year.
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways.
What You Can Expect
- You provide the highest level of customer service and engagement.
- You develop a thorough knowledge of products in store.
- You achieve and exceed individual and store sales targets by using effective selling skills; focusing on upselling, UPT and ATV.
- You maintain merchandising standards in accordance with brand guidelines.
- You follow all operational procedures in the store and in the stock room.
What we expect from you
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You like to work independently as well as in a team.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You have an exceptional awareness of quality and hygiene.
- You love chocolate and are passionate about fine food.
What We Offer You
- An exciting working environment with motivated colleagues.
- A position with lots of personal responsibility.
- The opportunity to contribute fresh ideas.
- An open and respectful feedback culture.
- In-house and external further training.
- Unique career opportunities.
- Generous discounts on our products.
- Chocolate at work.
Sales Associate- Laderach employer: Battersea Power Station
Läderach is an exceptional employer that offers a vibrant and dynamic working environment nestled in the stunning Alpine backdrop of Glarus. With a strong emphasis on personal responsibility and a culture of open feedback, employees are encouraged to contribute fresh ideas and grow through in-house and external training opportunities. The company also provides generous discounts on its exquisite chocolate products, making it a truly rewarding place for those passionate about fine food and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate- Laderach
✨Tip Number 1
Get to know Läderach and their products inside out! Familiarise yourself with their chocolate range and be ready to share your passion for fine food during interviews. This will show that you’re not just another candidate, but someone who genuinely cares about the brand.
✨Tip Number 2
Practice your customer service skills! Role-play different scenarios with friends or family to get comfortable with upselling and engaging customers. The more you practice, the more natural it will feel when you're in the store.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Share your love for chocolate and how you can contribute to creating a fantastic customer experience.
✨Tip Number 4
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you. Plus, it shows you’re proactive and genuinely interested in being part of the team.
We think you need these skills to ace Sales Associate- Laderach
Some tips for your application 🫡
Show Your Passion for Chocolate:When writing your application, let your love for chocolate shine through! Share any experiences or stories that highlight your enthusiasm for fine food and how it connects to the role.
Highlight Customer Service Skills:Make sure to emphasise your customer service experience. We want to see how you've engaged with customers in the past and how you can bring that hands-on mentality to our team.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and qualities we’re looking for, like teamwork and communication. It shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Battersea Power Station
✨Know Your Chocolate
Before the interview, make sure you brush up on your knowledge of Läderach's products. Familiarise yourself with their range of chocolates and any unique selling points. This will not only impress your interviewers but also show your genuine passion for fine food.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you engaged with customers, resolved issues, or upsold products. This will demonstrate your ability to meet the high standards expected at Läderach.
✨Emphasise Teamwork and Independence
Läderach values both teamwork and the ability to work independently. Be ready to discuss situations where you've successfully collaborated with others as well as times when you've taken initiative on your own. This balance is key to thriving in their retail environment.
✨Bring Your Positive Attitude
A can-do attitude is essential for this role. During the interview, let your enthusiasm shine through. Share stories that highlight your positive approach to challenges and how you maintain a cheerful disposition, even in busy or stressful situations.
