At a Glance
- Tasks: Welcome guests, sell audio guides, and provide excellent customer service throughout the venue.
- Company: Join the Ramses and Pharaoh’s Gold exhibition at Battersea Power Station.
- Benefits: Flexible hours, dynamic work environment, and a chance to be part of a world-class event.
- Other info: Temporary role from February 2026 to January 2027 with full and part-time options.
- Why this job: Engage with diverse guests and create unforgettable experiences in an exciting setting.
- Qualifications: Customer service experience preferred; strong communication and teamwork skills essential.
The predicted salary is between 12 - 15 € per hour.
The Ramses and the Pharoah’s Gold exhibition tour has come to Neon at Battersea Power Station on its only UK stop on a multi-venue world tour. As a retail associate you’ll welcome guests with an opportunity to purchase audio guides to assist them around the venue, a photo opportunity and offer excellent customer service in the retail space, café and throughout the VR experience.
Ideally, you will have experience in a customer service or visitor-facing role, such as retail, front of‑house, or museum work. While this is not essential, the key qualities we are looking for include the ability to engage confidently with a wide range of guests in a warm and friendly manner, and a genuine interest in our products. You should also be willing to learn about our range so you can speak about it confidently and help increase sales through effective upselling. Be part of something special and help us create a world‑class venue with incredible experiences for London.
Responsibilities- Sales, Service & Floor Presence
- Warmly welcome guests and confidently engage them
- Use strong product knowledge to deliver excellent service and upsell where appropriate
- Process card payments accurately and in line with GDPR requirements
- Maintain high store standards with attention to detail
- Carry out delegated tasks that support the wide objectives assigned by management
- Back of House Operations
- Maintain an organized stockroom, including pricing, tagging, and inventory management
- Assist with deliveries, stock counts, and waste disposal as needed
- VR Experience
- Provide clear guidance to ensure guests understand the VR experience and feel safe and comfortable
- Scan tickets, escort guests to and from the VR area, and oversee safe entry/exit
- Café Support
- Deliver excellent service while adhering to all health and safety standards in the café environment
- Flexible Availability: Able to work evenings and weekends
- POS Experience: Previous experience with POS systems preferred
- Physical Capability: Comfortable standing for long periods; handling stock; lifting up to 10kg; using a pump truck to move loads over 20kg; unloading shipments
- Experience: Minimum 1 year in a customer‑facing, sales‑focused environment
- Communication Skills: Clear, effective communication with guests, colleagues, and management
- Team Player: Collaborative, supportive, and able to contribute to a positive work environment
- Results‑Driven: Adaptable, motivated, and open to new challenges
- Food safety experience / qualifications
We have both full and part‑time contracts available. This role is temporary. The exhibition will run from mid February 2026 to 3rd January 2027.
Retail Assistants- NEON employer: Battersea Power Station
Join us at the iconic Battersea Power Station for a unique opportunity to be part of the Ramses and the Pharaoh’s Gold exhibition tour. As a Retail Assistant, you'll thrive in a vibrant work culture that values customer engagement and teamwork, while enjoying flexible hours and the chance to develop your skills in a dynamic environment. With a focus on employee growth and a commitment to delivering world-class experiences, this role offers a rewarding experience in one of London's most exciting venues.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistants- NEON
✨Tip Number 1
Get to know the venue and its offerings inside out! Familiarise yourself with the exhibition, products, and services so you can chat confidently with guests. This will not only help you upsell but also create a memorable experience for visitors.
✨Tip Number 2
Practice your customer service skills! Engage with friends or family as if they were guests at the exhibition. The more comfortable you are in welcoming and assisting others, the better you'll shine during interviews and on the job.
✨Tip Number 3
Network like a pro! Connect with people who work in similar roles or industries. They might have insider tips or even know about job openings. Plus, it’s a great way to learn from their experiences and get advice on how to stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity to be part of something special!
We think you need these skills to ace Retail Assistants- NEON
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the exhibition. A warm and friendly tone can go a long way in making your application stand out.
Highlight Relevant Experience:Make sure to mention any customer service or retail experience you have. Even if it’s not directly related, we love to see how your past roles have prepared you for this position. Tailor your application to show how your skills align with what we’re looking for!
Do Your Research:Take some time to learn about the Ramses and the Pharaoh’s Gold exhibition. Mentioning specific details in your application shows us that you’re genuinely interested and engaged. Plus, it’ll help you feel more confident when discussing our products!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our team!
How to prepare for a job interview at Battersea Power Station
✨Know Your Stuff
Familiarise yourself with the Ramses and the Pharaoh’s Gold exhibition. Understand the products you'll be selling, like audio guides and VR experiences. This will help you engage confidently with guests and upsell effectively.
✨Show Off Your Customer Service Skills
Prepare examples from your past roles where you provided excellent customer service. Think about how you welcomed guests, handled queries, or resolved issues. This will demonstrate your ability to create a warm and friendly atmosphere.
✨Practice Your Communication
Since clear communication is key, practice speaking about the exhibition and its offerings. You could even role-play with a friend to get comfortable explaining things like the VR experience and how to use the POS system.
✨Be Ready for Teamwork
Think of times when you've worked well in a team. Be prepared to discuss how you can contribute to a positive work environment and support your colleagues, especially during busy periods at the exhibition.
