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- Tasks: Lead the restaurant team to deliver exceptional guest experiences and operational excellence.
- Company: Join Duck and Rice, a vibrant restaurant at Battersea Power Station.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Why this job: Be a key player in creating memorable dining experiences and driving business success.
- Qualifications: Experience in restaurant management and a passion for hospitality.
- Other info: Dynamic work environment with a focus on teamwork and development.
The predicted salary is between 35000 - 45000 ÂŁ per year.
Location: Battersea Power Station
Hours: Fulltime
Salary: Competitive
Position: Restaurant Manager
Reporting to: General Manager
Job Summary
The Restaurant Manager is responsible for the overall management and performance of the restaurant, ensuring exceptional guest experience, operational excellence, and achievement of financial targets. The Restaurant Manager leads all front‑of‑house operations, oversees team performance, and ensures the highest standards of service, compliance, and efficiency are consistently delivered. Working closely with the General Manager, Head Chef, and Heads of Department, the Restaurant Manager plays a key role in driving business success, developing the team, and maintaining the restaurant’s reputation and brand standards.
Responsibilities
- Pre‑Service
- Lead daily briefings, meetings, and training sessions as required
- Ensure the team is fully knowledgeable of restaurant offers, products, and events
- Communicate specials, limited availability items, and operational updates
- Oversee restaurant set‑up to specified standards for service
- Ensure completion of mise en place for the shift (glasses, cutlery, crockery, napkins, POS systems, etc.)
- Check menus, bill folders, and operational materials
- Review reservations, VIPs, regular guests, and special requests
- Ensure staffing levels are adequate for service
- Conduct pre‑service floor checks (cleanliness, lighting, music, temperature, hygiene standards)
- Ensure compliance with licensing and safety regulations before service begins
- Lead and oversee all front‑of‑house operations during service
- Provide a welcoming, professional, and personalised service at all times
- Manage and support Assistant Managers and Supervisors on the floor
- Ensure full sequence of service is consistently followed
- Monitor EPOS entries and service flow to ensure balanced kitchen orders
- Record attendance, including sickness and lateness and make any changes to the daily rota
- Handle guest feedback, complaints, and service recovery at management level
- Monitor food and beverage quality, presentation, and wait times
- Ensure regular guests are acknowledged and special occasions are recognised
- Maintain strong floor presence and anticipate operational challenges
- Oversee staff deployment, rota adjustments, and service efficiency
- Ensure smooth communication between kitchen and front of house
- Maintain strict control over billing, cash handling, and financial procedures
- Ensure liquor licence compliance at all times
- Escalate major operational or guest issues to the General Manager
- Ensure a structured and efficient closing procedure
- Conduct end‑of‑shift debrief with team
- Review service performance and identify improvements
- Ensure accurate cashing up and reconciliation
- Complete daily reports as required
- Ensure the restaurant is left clean, secure, and compliant
- Support recruitment, onboarding, and training of new team members
- Provide ongoing coaching and performance feedback to Assistant Restaurant Managers and Supervisors
- Conduct performance reviews and manage disciplinary processes
- Foster a positive, professional, and high‑performance culture
- Lead by example in attitude, grooming, punctuality, and professionalism
- Encourage teamwork and strong interdepartmental communication
- Oversee rota management in line with service strategy, par levels and budget
- Monitor daily sales performance and KPIs
- Assist with stock control and inventory management
- Ensure compliance with company procedures and brand standards
- Identify opportunities to increase revenue and profitability
- Maintain expert‑level food and beverage knowledge
- Maintain high levels of personal appearance and grooming as per company standards
- Be fully conversant with all Company policies and procedures
- Ensure no actions jeopardise the restaurant’s liquor licence
- Ensure full compliance with all company policies and procedures
- Be fully conversant and comply with all operational and legal policies including Health and Safety, First Aid, Food Hygiene, Maintenance, Emergency Procedures, Liquor Licensing, Wine Description and Tasting Notes
- Oversee purchasing in line with stock management and COSHH
- Ensure that all potential and real hazards are reported immediately and rectified
- Ensure staff is trained in a manner which is safe and unlikely to give risk of harm or injury to themselves or others
- Encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department
- Assume responsibility for the safety of the persons and property of all within the premises, by strict adherence to existing laws, statutes, and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre‑planning a defence against them
Restaurant Manager - Duck and Rice employer: Battersea Power Station
Contact Detail:
Battersea Power Station Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager - Duck and Rice
✨Tip Number 1
Get to know the restaurant scene in Battersea! Visit local spots, chat with staff, and understand what makes Duck and Rice unique. This insider knowledge will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with industry professionals on LinkedIn or attend local hospitality events. Building relationships can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 3
Prepare for your interview by practising common questions for restaurant managers. Think about how you’d handle guest complaints or improve team performance. We want to see your leadership skills shine!
✨Tip Number 4
Apply through our website for the best chance of landing the job! Tailor your application to highlight your experience in managing front-of-house operations and delivering exceptional guest experiences.
We think you need these skills to ace Restaurant Manager - Duck and Rice
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the restaurant industry shine through! Share experiences that highlight your commitment to exceptional guest service and how you’ve made a difference in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Restaurant Manager position at Duck and Rice. Highlight relevant skills and experiences that align with the job description, especially around team leadership and operational excellence.
Be Specific About Your Achievements: Quantify your successes where possible! Whether it’s improving customer satisfaction scores or increasing sales, specific examples will make your application stand out and show us what you can bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the quickest way for us to receive your application and get the ball rolling on your journey with Duck and Rice!
How to prepare for a job interview at Battersea Power Station
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the restaurant's menu, special offers, and any recent events. This shows your genuine interest and helps you answer questions confidently.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, handled conflicts, or improved service standards. Be ready to discuss your leadership style!
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like guest complaints or staff issues. Think through potential scenarios and your responses ahead of time to demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the restaurant’s operations and culture. Inquire about their approach to team development or how they measure success in the role.