At a Glance
- Tasks: Deliver exceptional customer service and engage with chocolate lovers daily.
- Company: Join Läderach, a renowned Swiss chocolate manufacturer with a rich heritage.
- Benefits: Enjoy generous discounts, training opportunities, and a fun work environment.
- Other info: Experience a unique career path in a dynamic and supportive atmosphere.
- Why this job: Be part of a passionate team and share your love for high-quality chocolate.
- Qualifications: Great communication skills and a positive attitude towards teamwork.
The predicted salary is between 20000 - 25000 £ per year.
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways.
What You Can Expect
- You provide the highest level of customer service and engagement.
- You develop a thorough knowledge of products in store.
- You achieve and exceed individual and store sales targets by using effective selling skills; focusing on upselling, UPT and ATV.
- You maintain merchandising standards in accordance with brand guidelines.
- You follow all operational procedures in the store and in the stock room.
What we expect from you
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You like to work independently as well as in a team.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You have an exceptional awareness of quality and hygiene.
- You love chocolate and are passionate about fine food.
What We Offer You
- An exciting working environment with motivated colleagues.
- A position with lots of personal responsibility.
- The opportunity to contribute fresh ideas.
- An open and respectful feedback culture.
- In-house and external further training.
- Unique career opportunities.
- Generous discounts on our products.
- Chocolate at work.
Sales Associate- Laderach in London employer: Battersea Power Station
Läderach is an exceptional employer that offers a vibrant and dynamic working environment nestled in the stunning Alpine backdrop of Glarus. With a strong emphasis on personal responsibility and a culture of open feedback, employees are encouraged to contribute fresh ideas and grow through in-house and external training opportunities. Additionally, the unique perks of generous product discounts and the joy of working with high-quality chocolate make Läderach a truly rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate- Laderach in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Läderach's products and values. When you walk into that interview, show your passion for their chocolate and how it aligns with your own love for quality food.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your hands-on mentality and enthusiasm. Role-play with a friend or family member to get comfortable with engaging customers and upselling.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Highlight your positive attitude and how you can inspire others to deliver a fantastic customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Associate- Laderach in London
Some tips for your application 🫡
Show Your Passion for Chocolate:When writing your application, let your love for chocolate shine through! Share why you’re excited about working with Läderach and how you can contribute to creating that fantastic customer experience we all strive for.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in customer service. We want to see examples of how you've engaged with customers in the past and how you’ve gone above and beyond to provide top-notch service.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Battersea Power Station
✨Know Your Chocolate
Before the interview, brush up on your knowledge of Läderach's products. Familiarise yourself with their range of chocolates and any unique selling points. This will not only impress your interviewers but also show your genuine passion for fine food.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you engaged with customers, resolved issues, or upsold products. This will demonstrate your ability to meet the high standards expected at Läderach.
✨Emphasise Teamwork and Independence
Be ready to discuss how you thrive both in a team environment and when working independently. Share specific instances where you contributed to team success or took initiative on your own. This aligns perfectly with what Läderach values in their associates.
✨Bring a Positive Attitude
Läderach is looking for candidates with a can-do attitude. During the interview, maintain a positive demeanour and express your enthusiasm for the role. This will help convey that you are the right fit for their dynamic and engaging work culture.
