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For Companies At a Glance
- Tasks: Deliver exceptional customer service and showcase Genesis products to potential buyers.
- Company: Join Genesis Motors, a premium automotive brand under Hyundai, known for innovation.
- Benefits: Full-time role with opportunities for growth in a dynamic environment.
- Why this job: Be part of a team that shapes the future of luxury automotive experiences.
- Qualifications: A-levels or experience in hospitality/luxury retail; strong communication skills required.
- Other info: Exciting events and a collaborative atmosphere await you at our Battersea studio.
The predicted salary is between 36000 - 60000 £ per year.
To provide a world class customer driven service where we can find the perfect balance between the needs of our customers and identify appropriate product offers from the Genesis brand. This role must strive for innovation, by closely observing the expectations of our customer requirements.
About us
Genesis is a global automotive brand and part of Hyundai Motor Company, selling an award-winning range of premium models. Genesis is a truly customer centric brand, providing a unique buying and ownership experience where our Son-Nim philosophy ensures each pros.
Since arriving in the UK in 2021 as part of the Genesis Motor Europe launch, we have:
- Launched eight new models – with a focus on our electric 3 model lineup
- Won multiple industry awards
- Opened two Studios in London and one in Edinburgh
Key Responsibilities
- You accept incoming calls, identify the needs (test drive, consultation, other) and forward them to the appropriate contact person.
- Present the Brand and Products to potential customers and people interested in the brand.
- Support of the team in the organization of events in the studio and, if necessary, also at official receptions. Especially when it is a logistical and administrative task.
- Provide professional, courteous service to customers in studio.
- You ensure cleanliness and order in the daily operation in the studio.
Personal Specification
- A-level or (preferably) training in the hotel or catering sector and / or in premium or luxury retail (automotive experience desirable but not a prerequisite)
- Experience in customer care, hospitality, or higher catering, or premium/luxury retail experience with working in a team
- Driving license class B (desirable)
- Outstanding communication skills
- Multitasking ability
- Excellent communication skills
- Ability to deliver a best-in-class customer service
Core Values (The Hyundai Way)
- Customer (Safety & Quality, Tenacity)
- Challenge (Progress, Agility)
- Collaboration (Alignment, Resilience)
- People (Diversity & Inclusion, Expertise)
- Globality (Integrity, Data Driven Thinking)
Brand Ambassador - Genesis Motors (Hyundai) in London employer: Battersea Power Station
Contact Detail:
Battersea Power Station Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Ambassador - Genesis Motors (Hyundai) in London
✨Tip Number 1
Get to know the brand inside out! Research Genesis Motors and their unique offerings. This will help you connect with potential customers and show that you're genuinely interested in what they have to offer.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to get comfortable presenting the brand and products. The more you practice, the more confident you'll be when speaking to customers.
✨Tip Number 3
Network like a pro! Attend events related to the automotive industry or luxury retail. Meeting people in the field can open doors and give you insights into what makes a great Brand Ambassador.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Genesis team and ready to provide that world-class customer service we value.
We think you need these skills to ace Brand Ambassador - Genesis Motors (Hyundai) in London
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for Genesis Motors shine through. We want to see how much you care about delivering a world-class customer experience and how you can embody our Son-Nim philosophy.
Tailor Your Experience: Make sure to highlight any relevant experience in customer care, hospitality, or premium retail. We’re looking for those standout moments where you’ve gone above and beyond to meet customer needs, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see how you fit into our team at Genesis.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Battersea Power Station
✨Know the Brand Inside Out
Before your interview, dive deep into Genesis Motors and their unique offerings. Familiarise yourself with their latest models, especially the electric lineup, and understand their customer-centric philosophy. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Brand Ambassador, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to multitask and handle various customer needs, as this aligns perfectly with the role's requirements.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be ready to discuss how you've worked effectively in teams before. Share specific instances where you contributed to team success, especially in high-pressure situations, as this will resonate well with the company's core values.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about their expectations for the Brand Ambassador role or how they measure success in customer interactions. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
