Facilities & Guest Experience Assistant – One City

Facilities & Guest Experience Assistant – One City

Full-Time On-site
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Housekeeping | Full Time

Facilities & Guest Experience Assistant

One City is looking for a reliable, detail-oriented individual to join our team as Facilities & Guest experience support. This role is the backbone of the studio experience, a high-performance studio only feels high-performance when it’s spotless, stocked, and ready to go. You’ll be responsible for maintaining our cleanliness standards throughout the day, keeping every space performance-ready from open to close.

  • Between-Class Turnaround: Clean and reset studio rooms in between and after every class, ensuring the space is spotless and ready for the next session.
  • Continuous Standards: Maintain consistent cleaning of changing rooms, walkways, and reception areas and back of house throughout your shift, not just at set intervals.

Towels & Stock

  • Towel Management: Keep towels cleaned, folded, and fully replenished throughout the day.
  • Stock Replenishment: Monitor and top up amenities and consumables (toiletries, supplies, etc.) so members never find anything running low.

Operational Support

  • Proactive Eye: Spot and resolve cleanliness issues before they become member-facing problems.
  • Team Coordination: Work alongside the Front of House and Studio Lead team to keep the whole studio “performance-ready” at all times.

What we’re looking for:

  • Reliable & Consistent: You take pride in doing the small things right, every single time.
  • Detail-Oriented: You notice what others miss
  • Fast-Paced Environment: You’re comfortable working around a live, busy studio without disrupting the member experience.
  • Team Player: You work well independently but stay coordinated with the wider studio team.

THE LOGISTICS

  • Flexibility is Key: Shifts can start as early as 5:30am or finish as late as 8:30pm.

Facilities & Guest Experience Assistant – One City employer: Battersea Power Station

Battersea Power Station is an exceptional employer, offering a vibrant work culture that values teamwork and innovation. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth in a dynamic environment. Located in a historic and iconic setting, the company provides a unique chance to be part of a transformative project while enjoying a supportive atmosphere that prioritises employee well-being.

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Contact Details:

Battersea Power Station Recruitment Team