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- Tasks: Support the Club Manager in delivering a 5-star experience and lead the leisure team.
- Company: Educated Body, a luxury health and fitness company with stunning facilities.
- Benefits: Career progression, industry qualifications, holiday, pension, and a vibrant social calendar.
- Why this job: Join a supportive team and make a real impact in a luxury wellness environment.
- Qualifications: Fitness qualification (Level 2) and previous management experience in the fitness industry.
- Other info: Dynamic role with opportunities for personal training and professional growth.
The predicted salary is between 32250 - 32250 £ per year.
Location: Battersea Power Station
Salary: £32,250
Hours: 40 hours per week
Benefits:
- Career progression and learning opportunities, including industry qualifications.
- Contracted hours with the opportunity to increase earnings through personal training.
- A stunning work environment.
- Holiday, pension and birthday off.
- A great social calendar and a friendly, supportive team environment.
About Us:
Educated Body is a health and fitness company operating in luxury residential and corporate developments. We run luxury health clubs and spas, delivering the highest levels of customer service in beautiful leisure facilities that include a gym, swimming pool, sauna/spa, group exercise programme, personal training, beauty therapy rooms, and wellbeing services.
Your Role:
The Assistant Manager supports the Club Manager and leisure team in delivering a 5*-experience for residents, guests and external contractors. The role blends operational, fitness and customer‑service duties.
- Support all operational aspects of the club, including quality, customer service, external practitioners, maintenance and health and safety.
- Lead the Duty Manager team and drive service level performance.
- Act as deputy to the Club Manager.
- Open and close the facility, ensuring health and safety checks and brand standards are met.
- Be the first point of contact for all enquiries, delivering exemplary customer service on phone and email.
- Prepare reports on usage, member satisfaction, revenue generation and operational performance.
- Foster a collaborative, service‑driven, wellness‑focused team culture.
- Motivate and champion the team to increase attendance at wellness events.
- Report faults or damage to fixtures; liaise with housekeeping and cleaning staff to maintain safety and cleanliness.
- Prepare and review procedural documents for daily operations.
- Conduct fitness assessments, prescribe exercise programmes, instruct group exercise classes and promote personal training.
Qualifications & Experience:
- Fitness qualification (minimum Level 2).
- Previous management experience or equivalent responsibilities.
- Two years of fitness industry experience, ideally in a 5-star or luxury environment.
- Experience with swimming pool or pool plant operations.
- Good written and verbal communication skills.
- Proficiency with Microsoft Word and Excel.
- RLSS Emergency Responder qualified or willing to undertake.
- Pool Plant Operator qualified or willing to undertake.
We value resilience, communication, organisation and a willingness to learn.
Assistant Club Manager - Educated Body employer: Battersea Power Station
Contact Detail:
Battersea Power Station Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Club Manager - Educated Body
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry, especially those who work at luxury health clubs. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for fitness and customer service shine through. Share stories that highlight your experience and how you’ve created memorable experiences for clients.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait around. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for success! Research Educated Body and understand their values and services. Tailor your responses in interviews to align with their mission of delivering a 5-star experience. It’ll make you stand out!
We think you need these skills to ace Assistant Club Manager - Educated Body
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let your enthusiasm for the fitness industry shine through. We want to see how your passion aligns with our mission at Educated Body to deliver top-notch service in a luxury environment.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Club Manager role. Highlight relevant experience, especially in management and customer service, and don’t forget to mention any fitness qualifications you hold!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and bullet points where possible to make it easy for us to see your skills and experiences that match the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Educated Body!
How to prepare for a job interview at Battersea Power Station
✨Know Your Stuff
Make sure you’re familiar with Educated Body and its values. Research their luxury health clubs and the services they offer. Being able to discuss how your experience aligns with their mission will show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Assistant Club Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure environments. Highlight your ability to motivate others and drive service level performance.
✨Customer Service is Key
Since this role focuses heavily on delivering a 5-star experience, think of specific instances where you’ve gone above and beyond for customers. Be ready to share these stories to demonstrate your commitment to exceptional service.
✨Prepare for Practical Questions
Expect questions about operational aspects, health and safety checks, and fitness assessments. Brush up on your knowledge of these areas and be prepared to discuss how you would handle various scenarios that may arise in the club.