At a Glance
- Tasks: Lead a dynamic team to enhance member experiences in luxury fitness clubs.
- Company: Join Third Space, a prestigious health club brand in London.
- Benefits: Enjoy complimentary membership, exclusive staff perks, and leadership training.
- Other info: Flexible hours required; be part of an inspiring, collaborative culture.
- Why this job: Shape extraordinary member experiences in iconic locations while growing your career.
- Qualifications: Proven leadership in high-end fitness or hospitality environments.
The predicted salary is between 40000 - 50000 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own.
Our people are the creators that bring the space to life.
We’re a team of motivators, inventors, and coaches; always striving to grow and evolve.
It’s not just a job, it’s a lifestyle.
We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way.
This is our space.
This year we are opening 4 brand new clubs, taking us to 18 in London.
One of those clubs is Battersea Studios, our second in Battersea, which is located next to the iconic Battersea Power Station.
We’re now looking for an Operations Manager to join the team, who will enhance our service, manage day‑to‑day operations in club and elevate standards through the effective onboarding and ongoing support & engagement of the team.
You’ll be working alongside the club General Managerand Group Head of Operations to ensure operational excellence and that we have the right people, in the right place at the right time so that our members have an extraordinary experience and can achieve their fitness goals.
Your mission is to ensure that you and your team are focused on providing a perfect member experience through a world class operation.
- What You’ll Get
- A leadership role in one of London’s most prestigious fitness brands.
- The opportunity to shape the member experience in a state‑of‑the‑art club located in an iconic and exciting area of London.
- A collaborative, high‑performance culture where your ideas and efforts are valued.
- Access to our leadership training and development programmes.
- Complimentary club membership and exclusive staff benefits.
- What You’ll Do
- Lead the team of concierge and housekeeping in the club, ensuring our clubs look their best every day.
- Identify areas to improve on cleanliness, member experience and ways of working.
- Manage two reports, Housekeeping Manager and Concierge Manager.
- Build excellent relationships with members, always listening and learning from them, solving any problems they might have and looking for opportunities to surprise and delight our members.
- Drive the clubs NPS and Google reviews by collecting, sharing and discussing feedback from our members.
- What We’re Looking For
- Proven leadership experience in a high‑end fitness or hospitality environment.
- Managing a wide and varied workload and be just as comfortable engaging with people over the phone and via email as you are face‑to‑face.
- A proactive, solutions‑focused approach – you don’t wait for problems to escape.
- Leading a team. You’ll take pride in ensuring the club, its facilities and its equipment is kept to the highest standard
You will also need to comfortable with working flexible hours - this will include weekend working, early starts and late finishes.
If you think we are the right place for you, and you can help us to continue our success, please apply.
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Operations Manager in London employer: Battersea - Operations
Third Space is an exceptional employer, offering a leadership role in one of London’s most prestigious fitness brands, where your contributions directly shape the member experience in a state-of-the-art club. With a collaborative and high-performance culture, employees are encouraged to share their ideas and benefit from comprehensive leadership training and development programmes, alongside exclusive staff perks including complimentary club membership. Located next to the iconic Battersea Power Station, this role not only provides a vibrant work environment but also the opportunity to be part of a team that inspires members to achieve their fitness goals.
