At a Glance
- Tasks: Provide empathetic customer service and assist with animal intakes at our centre.
- Company: Battersea Dogs & Cats Home, a leading animal welfare charity.
- Benefits: Generous annual leave, healthcare cash plan, and pension contributions.
- Other info: Part-time role with flexible hours and a supportive team environment.
- Why this job: Make a real difference in the lives of animals and their families.
- Qualifications: Strong communication skills and a passion for animal welfare.
The predicted salary is between 12 - 15 £ per hour.
Battersea Dogs & Cats Home is looking for dedicated individuals for a part-time role at our Old Windsor centre. This position involves providing empathetic customer service as the first point of contact for inquiries about our policies and animal care.
As part of your role, you will assist in scheduling animal intakes, welcoming them, and helping ensure their well-being. Additionally, you will manage the Lost Dogs line, playing a crucial role in reuniting pets with their families.
We offer generous benefits including annual leave, a healthcare cash plan, and pension contributions. Join us in supporting our animals!
Weekend & Weekday Dog Intake Coordinator employer: Battersea Dogs & Cats Home
Battersea Dogs & Cats Home is an exceptional employer that prioritises the well-being of both its staff and the animals in its care. Located in Old Windsor, our part-time roles offer a supportive work culture, generous benefits such as annual leave and a healthcare cash plan, and ample opportunities for personal and professional growth. Join us in making a meaningful impact in the lives of pets and their families while enjoying a fulfilling and rewarding work environment.
Contact Details:
Battersea Dogs & Cats Home Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Weekend & Weekday Dog Intake Coordinator
✨Tip Number 1
Make sure to research Battersea Dogs & Cats Home before your interview. Knowing their mission and values will help you connect with the team and show that you're genuinely interested in supporting their animals.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you can provide empathetic support to pet owners. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and eager to learn more about the role and the organisation. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Weekend & Weekday Dog Intake Coordinator
Some tips for your application 🫡
Show Your Passion for Animals:When writing your application, let your love for animals shine through! Share any relevant experiences you have with pets or animal care, as this will resonate with us and show that you're a great fit for the role.
Tailor Your Application:Make sure to customise your application to highlight how your skills align with the job description. We want to see how you can contribute to our mission at Battersea Dogs & Cats Home, so be specific about your customer service experience and any relevant qualifications.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the ideal candidate for the Weekend & Weekday Dog Intake Coordinator position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Battersea Dogs & Cats Home
✨Know Your Stuff About Animal Care
Make sure you brush up on Battersea Dogs & Cats Home's policies and animal care practices. Being knowledgeable about their approach will show your genuine interest in the role and help you answer questions confidently.
✨Show Your Empathy
Since this role involves customer service, be prepared to demonstrate your empathetic side. Think of examples from your past experiences where you've helped someone in need or resolved a difficult situation with compassion.
✨Practice Scheduling Scenarios
As you'll be assisting in scheduling animal intakes, it’s a good idea to think through how you would handle various scenarios. Prepare to discuss how you would prioritise tasks and manage time effectively, especially during busy periods.
✨Prepare for the Lost Dogs Line
Familiarise yourself with common questions and concerns related to lost pets. Be ready to share how you would handle calls from distressed pet owners, as this will highlight your problem-solving skills and ability to remain calm under pressure.
