At a Glance
- Tasks: Help match dogs with loving homes while providing top-notch customer service.
- Company: Join Battersea, a leading animal welfare charity dedicated to rescuing and rehoming dogs and cats.
- Benefits: Enjoy 28 days annual leave, gym discounts, free healthcare cash plan, and generous pension contributions.
- Other info: Part-time role with flexible hours, including weekends and bank holidays.
- Why this job: Make a real difference in the lives of animals while developing your skills in a supportive environment.
- Qualifications: No specific qualifications required, just a passion for animal welfare and great communication skills.
The predicted salary is between 12900 - 18100 £ per year.
Rehoming & Welfare Co-ordinator (Dog Rehoming)
Job Reference
BOW5069
Location
Old Windsor
Function
Operations (Dogs)
£16,155 per annum (based on a full time equivalent of £27,208 per annum)
Status
Part Time
Job Type
Permanent
23.75 hours per week, to include two consecutive weekends per month and some bank holidays
We are looking for a passionate individual to join our team of Dog Rehomers in our Old Windsor Centre, providing the highest level of customer service while ensuring the best outcomes for the dogs in Battersea’s care.
In this role, you will engage with customers looking to rehome a dog, dealing professionally with them via all methods of communication.
After assessing each potential adopter’s suitability, you will match them with the most appropriate dogs, always prioritising the dogs’ best interests and ensuring positive outcomes for both dogs and customers.
Additionally, you will support the Rehoming & Welfare team in the daily management of dogs, identify suitable rehoming criteria once assessments are complete, and create rehoming profiles.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• We are also committed to providing learning and development to our employees.
During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact jobs@battersea.org.uk or call us on 020 3887 8341.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 28th July 2025
Interview date(s): First stage interview: 7th August 2025; second stage interview: TBC
All applications must be submitted before the closing date advertised.
We reserve the right to close the vacancy early if a high volume of applications is received.
To apply for the role, please click the button below.
Rehoming & Welfare Co-ordinator (Dog Rehoming) in Old Windsor employer: Battersea Dogs & Cats Home
Battersea is an exceptional employer located in Old Windsor, dedicated to the welfare of dogs and cats. We offer a supportive work culture with a strong emphasis on employee wellbeing, including generous leave, professional development opportunities, and a commitment to diversity and inclusion. Join us in making a meaningful impact on the lives of animals while enjoying a rewarding career in a compassionate environment.
Contact Details:
Battersea Dogs & Cats Home Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Rehoming & Welfare Co-ordinator (Dog Rehoming) in Old Windsor
✨Tip Number 1
Familiarise yourself with Battersea's mission and values. Understanding their commitment to animal welfare will help you align your passion for dogs with their goals, making you a more appealing candidate.
✨Tip Number 2
Engage with the local dog community or volunteer at animal shelters. This hands-on experience will not only enhance your understanding of dog behaviour but also demonstrate your dedication to rehoming and welfare.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully matched pets with adopters or resolved issues. Real-life examples will showcase your problem-solving skills and customer service abilities.
✨Tip Number 4
Network with current or former employees of Battersea. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Rehoming & Welfare Co-ordinator (Dog Rehoming) in Old Windsor
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Rehoming & Welfare Co-ordinator position. Tailor your application to highlight relevant experiences that align with these duties.
Show Your Passion:In your cover letter, express your passion for animal welfare and rehoming. Share any personal experiences or motivations that drive your interest in this role, as it will resonate well with the hiring team.
Highlight Relevant Skills:Emphasise skills that are crucial for the role, such as customer service, communication, and assessment abilities. Provide specific examples from your past experiences that demonstrate these skills in action.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Battersea Dogs & Cats Home
✨Show Your Passion for Animal Welfare
Make sure to express your genuine love for dogs and animal welfare during the interview. Share any personal experiences you have had with pets or volunteering, as this will demonstrate your commitment to the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples where you've successfully matched pets with owners or resolved conflicts, as these will showcase your suitability for the role.
✨Understand the Rehoming Process
Familiarise yourself with the rehoming process and criteria used by Battersea. Being knowledgeable about how they assess potential adopters and match them with dogs will show that you are serious about the position.
✨Demonstrate Strong Communication Skills
Since the role involves engaging with customers, highlight your communication skills. Be prepared to discuss how you would handle various customer interactions, ensuring you convey empathy and professionalism throughout.
