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- Tasks: Help dogs find their forever homes while providing exceptional care and support.
- Company: Join Battersea, a leading animal welfare charity dedicated to rescuing and rehoming pets.
- Benefits: Enjoy 36 days of annual leave, gym discounts, and generous pension contributions.
- Why this job: Make a real difference in the lives of animals and their future families.
- Qualifications: Passion for animal welfare and strong customer service skills required.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 1300 - 1800 £ per month.
We’re looking for 3 part-time Rehoming & Welfare Co-ordinators. Roles are permanent contracts and based at Brands Hatch (Kent).
- 2x 16 hours per week (Dog Rehoming)
- 1x 28 hours per week (Dog Rehoming & Welfare)
Responsibilities
- Rehoming & Welfare Co-ordinator (Dog Rehoming) – responsible for delivering outstanding customer service to people hoping to adopt a Battersea dog and ensuring the best outcomes for the animals in our care. You’ll engage with customers across all channels, carry out thorough suitability assessments, and help match potential owners with dogs that fit their lifestyle and experience. You’ll also support the wider Customer Service Team with day-to-day site administration to keep the rehoming process running smoothly.
- Rehoming & Welfare Co-ordinator (Dog Rehoming & Welfare) – responsible for delivering exceptional daily care, enrichment, and welfare for the dogs in our kennels while maintaining Battersea’s high standards of cleanliness. You’ll support each dog’s rehoming journey by creating clear, thoughtful rehoming criteria and conducting in-depth interviews with potential adopters to assess suitability and identify strong matches. This role also includes leading a care group, guiding assessments, and providing warm, professional communication to everyone who visits or contacts Battersea.
What we can offer you
- 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full-time employees (pro-rated for part-time employees).
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution.
- Free healthcare cash plan, with coverage for treatment including dental, optical, physiotherapy, chiropody and acupuncture.
- Access to digital and in-person training, leadership and management training, mentoring and more.
Working with our animals
Working with our rescues is a rewarding experience. Your work helps dogs and cats find their forever homes. Every day brings different challenges, and we look for people with resilience and adaptability. The role involves a number of physical tasks to provide exceptional standards of care.
Diversity and inclusion
We are committed to a welcoming and inclusive experience for all staff, volunteers and trustees. We operate an anonymised shortlisting process to help ensure fairness and equity. We welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will discuss any adjustments you may need at application/interview and, if offered a role, workplace adjustments to help you perform at your best.
Closing date and interview dates
Closing date: Wednesday 18 March 2026. All applications must be submitted before the closing date. We reserve the right to close the vacancy early if a high volume of applications is received. Interview date(s): First stage – Thursday 26 March 2026 (in person, assessment day 11am–2pm; full details to follow in interview invitation). Second stage – in person, to be confirmed if applicable.
Rehoming and Welfare Co-ordinators employer: Battersea Dogs & Cats Home
Contact Detail:
Battersea Dogs & Cats Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rehoming and Welfare Co-ordinators
✨Tip Number 1
Get to know Battersea and its mission! Research the organisation's values and recent initiatives. This will help you connect with the interviewers and show that you're genuinely interested in making a difference for the dogs and cats.
✨Tip Number 2
Practice your people skills! As a Rehoming & Welfare Co-ordinator, you'll be engaging with potential adopters. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Prepare some thoughtful questions to ask during the interview. This shows your enthusiasm and helps you gauge if Battersea is the right fit for you. Think about what you want to know regarding their approach to animal welfare and team dynamics.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your passion for animal welfare right from the start.
We think you need these skills to ace Rehoming and Welfare Co-ordinators
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for animals shine through! We want to see your genuine enthusiasm for rehoming and welfare, so share any relevant experiences or stories that highlight your commitment to helping dogs find their forever homes.
Tailor Your Application: Make sure to customise your application for the specific role you're applying for. Highlight your skills and experiences that align with the responsibilities of a Rehoming & Welfare Co-ordinator. This shows us that you understand what we're looking for and how you can contribute.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Battersea Dogs & Cats Home
✨Know Your Stuff
Before the interview, dive deep into Battersea's mission and values. Understand their approach to animal welfare and rehoming. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your People Skills
As a Rehoming & Welfare Co-ordinator, you'll be interacting with potential adopters regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve had to assess suitability or handle difficult conversations.
✨Be Ready for Practical Scenarios
Expect to face situational questions that reflect the day-to-day challenges of the role. Practice responding to scenarios where you need to match dogs with owners or manage welfare standards. This will demonstrate your problem-solving skills and adaptability.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about their training programmes or how they measure success in rehoming. This shows you're not just interested in the job, but also in growing with the organisation.