At a Glance
- Tasks: Coordinate the intake and rehoming of cats, ensuring excellent customer service.
- Company: Join Battersea, a leading animal rescue organisation dedicated to helping cats in need.
- Benefits: Enjoy 36 days of annual leave, discounted gym memberships, and free healthcare cash plan.
- Other info: Diverse and inclusive workplace with opportunities for professional development.
- Why this job: Make a real difference in the lives of cats while developing your skills in a rewarding environment.
- Qualifications: Resilience, adaptability, and a passion for animal welfare are essential.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an Intake & Rehoming Coordinator (Cats) to join the team at Battersea London. In this role, you’ll be the first point of contact for all cat intake enquiries, ensuring every customer and cat receives an excellent and supportive experience.
Responsibilities
- Coordinating the intake and rehoming of cats, managing our capacity and waiting lists.
- Admitting cats on a daily basis, including completing all associated documentation and administration.
- Providing outstanding customer service to those looking to rehome or give up a cat.
- Supporting a smooth and efficient journey for every cat through Battersea.
This role is key to helping us provide the best possible care for cats in need, while delivering a professional and compassionate service to the public.
What we can offer you
- 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our animals
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Every day will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Diversity and inclusion
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: Wednesday 18th March 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): 27th March 2026.
Rehoming and Intake Coordinator (Cats) employer: Battersea Dogs & Cats Home
Battersea London is an exceptional employer dedicated to the welfare of cats and dogs, offering a supportive work environment that prioritises employee wellbeing with generous benefits such as 36 days of annual leave, free healthcare cash plans, and extensive professional development opportunities. Our inclusive culture fosters diversity and encourages personal growth, making every day rewarding as you contribute to finding forever homes for our beloved animals.
Contact Details:
Battersea Dogs & Cats Home Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Rehoming and Intake Coordinator (Cats)
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Battersea Dogs & Cats Home.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Battersea Dogs & Cats Home.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Battersea Dogs & Cats Home.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Battersea Dogs & Cats Home. Apply directly through us to stand out!
We think you need these skills to ace Rehoming and Intake Coordinator (Cats)
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Battersea Dogs & Cats Home. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Rehoming and Intake Coordinator (Cats), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Battersea Dogs & Cats Home
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Battersea Dogs & Cats Home. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
