As a Rehoming & Welfare Coordinator (Dog Rehoming) at Battersea, you will champion exceptional customer service while ensuring the dogs in our care find the most suitable home. You will use your empathy, insight, and communication skills to guide our customers through the rehoming process, asking thoughtful questions to understand each their needs and lifestyle. Working closely with colleagues across our kennel teams, you will identify potentially matching dogs and support a positive, successful rehoming process.You will act as a trusted and professional point of contact for all customer enquiries, confidently engaging with the public via phone, email, in person on site, representing Battersea with warmth, clarity, and a commitment to our values.
The role is a permanent part-time contract, 32 hours per week (4 days a week, including all weekends, and bank holidays on a rota basis).
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Rehoming & Welfare Co-ordinator (Dog Rehoming) in London employer: Battersea Dogs & Cats Home
Battersea is an exceptional employer that prioritises the wellbeing and growth of its employees while making a meaningful impact on the lives of animals and their owners. With a supportive work culture, generous benefits including 28 days of annual leave, a hybrid working model, and a commitment to diversity and inclusion, employees are empowered to innovate and collaborate in a fulfilling environment. Join a passionate team dedicated to creating positive change and enjoy opportunities for personal and professional development in a role that truly matters.
Contact Details:
Battersea Dogs & Cats Home Recruitment Team
