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- Tasks: Help dogs find their forever homes while providing exceptional care and support.
- Company: Join Battersea, a leading animal welfare charity dedicated to rescuing dogs and cats.
- Benefits: Enjoy 36 days of annual leave, discounted gym memberships, and free healthcare cash plans.
- Why this job: Make a real difference in the lives of animals and their future families.
- Qualifications: Passion for animal welfare and strong communication skills are essential.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 1040 - 1450 £ per month.
We are looking for 3 part-time Rehoming & Welfare Co-ordinators. Roles are permanent contracts and based at Brands Hatch (Kent).
- 2x 16 hours per week (Dog Rehoming) and 1x 28 hours per week (Dog Rehoming & Welfare).
Responsibilities
- Rehoming & Welfare Co-ordinator (Dog Rehoming) – responsible for delivering outstanding customer service to people hoping to adopt a Battersea dog and ensuring the best outcomes for the animals in our care. You will engage with customers across all channels, carry out thorough suitability assessments, and help match potential owners with dogs that fit their lifestyle and experience. You will also support the wider Customer Service Team with day-to-day site administration to keep the rehoming process running smoothly.
- Rehoming & Welfare Co-ordinator (Dog Rehoming & Welfare) – responsible for delivering exceptional daily care, enrichment, and welfare for the dogs in our kennels while maintaining Battersea's high standards of cleanliness. You will support each dog's rehoming journey by creating clear, thoughtful rehoming criteria and conducting in-depth interviews with potential adopters to assess suitability and identify strong matches. This role also includes leading a care group, guiding assessments, and providing warm, professional communication to everyone who visits or contacts Battersea.
What we can offer you
- 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full-time employees (pro-rated for part-time employees).
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution.
- Free healthcare cash plan, with coverage for treatment including dental, optical, physiotherapy, chiropody and acupuncture.
- Access to digital and in-person training, leadership and management training, mentoring and more.
Working with our animals
Working with our rescues is a rewarding experience. Your work helps dogs and cats find their forever homes. Every day brings different challenges, and we look for people with resilience and adaptability. The role involves a number of physical tasks to provide exceptional standards of care.
Diversity and inclusion
We are committed to a welcoming and inclusive experience for all staff, volunteers and trustees. We operate an anonymised shortlisting process to help ensure fairness and equity. We welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will discuss any adjustments you may need at application/interview and, if offered a role, workplace adjustments to help you perform at your best.
More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one love, expert care and take time to understand their character to find a suitable home. Join us to help be here for every dog and cat, wherever they are, for as long as they need us.
Closing date and interview dates
Closing date: Wednesday 18 March 2026. All applications must be submitted before the closing date. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): First stage – Thursday 26 March 2026 (in person, assessment day 11am–2pm; full details to follow in interview invitation). Second stage – in person, to be confirmed if applicable.
Rehoming and Welfare Co-ordinators in London employer: Battersea Dogs & Cats Home
Contact Detail:
Battersea Dogs & Cats Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rehoming and Welfare Co-ordinators in London
✨Tip Number 1
Get to know Battersea! Research their mission, values, and the specific role you're applying for. This will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your people skills! As a Rehoming & Welfare Co-ordinator, you'll be engaging with potential adopters. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Prepare questions to ask during the interview. This shows your enthusiasm and helps you understand if Battersea is the right fit for you. Think about what you want to know about their rehoming process or team culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the digital side of the role.
We think you need these skills to ace Rehoming and Welfare Co-ordinators in London
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for animal welfare and why you want to join our team.
Tailor Your Application: Make sure to customise your application for the Rehoming & Welfare Co-ordinator role. Highlight your relevant experience and skills that match the job description, especially your customer service and animal care abilities.
Show Your Commitment: We love seeing candidates who are genuinely committed to our cause. Share any volunteer work or experiences you've had with animals, as this shows us you're dedicated to making a difference in their lives.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Battersea Dogs & Cats Home
✨Know Your Stuff
Before the interview, dive deep into Battersea's mission and values. Understand their approach to animal welfare and rehoming. This knowledge will help you connect your passion for animal care with their goals during the interview.
✨Showcase Your Customer Service Skills
As a Rehoming & Welfare Co-ordinator, you'll be engaging with potential adopters. Prepare examples of how you've delivered outstanding customer service in the past. Think about situations where you assessed needs and matched them effectively.
✨Be Ready for Practical Scenarios
Expect to discuss real-life scenarios related to dog rehoming and welfare. Brush up on your problem-solving skills and think through how you'd handle various situations, such as assessing a dog's suitability for a family or managing a challenging customer interaction.
✨Emphasise Your Adaptability
Working with animals can be unpredictable. Be prepared to share experiences that highlight your resilience and adaptability. Discuss how you've handled unexpected challenges in previous roles, especially in fast-paced or emotionally charged environments.