Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support users with Salesforce CRM, troubleshoot issues, and enhance data-driven processes.
- Company: Renowned animal welfare organisation in London with a passion for making a difference.
- Benefits: Competitive benefits including gym discounts and generous leave.
- Why this job: Join a dynamic team and support customer journeys while making a positive impact.
- Qualifications: Passion for customer support and experience with CRM systems.
- Other info: Hybrid work environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A renowned animal welfare organization in London is looking for a CRM Support Specialist to provide ongoing support for their new Salesforce Lightning CRM system. The role involves efficiently resolving user tickets, troubleshooting issues, and contributing to data-driven processes. Ideal candidates will have a passion for supporting customer journeys within a dynamic environment. Competitive benefits including gym discounts and generous leave are offered.
Salesforce CRM Support Analyst – Hybrid & Data-Driven in City of London employer: Battersea Dogs & Cats Home
Contact Detail:
Battersea Dogs & Cats Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce CRM Support Analyst – Hybrid & Data-Driven in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in the animal welfare sector or those already working with Salesforce. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! If you've got experience with Salesforce, make sure to highlight it in conversations. Share specific examples of how you've resolved user issues or improved processes – it’ll make you stand out!
✨Tip Number 3
Prepare for the interview by diving deep into the organisation's mission. Understanding their values and how they support customer journeys will help you connect your passion for animal welfare with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Salesforce CRM Support Analyst – Hybrid & Data-Driven in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce and any relevant CRM systems. We want to see how your skills align with the role, so don’t be shy about showcasing your troubleshooting abilities and passion for customer support!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our mission in animal welfare. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved user issues in the past. We’re looking for someone who can efficiently tackle challenges, so share specific instances where you’ve made a difference in a dynamic environment.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Battersea Dogs & Cats Home
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce Lightning knowledge. Familiarise yourself with its features, especially those related to user support and troubleshooting. Being able to discuss specific functionalities will show your passion and expertise.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific user issues or data-driven processes. Think of examples from your past experiences where you successfully resolved a problem or improved a process. This will demonstrate your practical skills and ability to think on your feet.
✨Show Your Passion for Animal Welfare
Since the organisation is focused on animal welfare, it’s important to convey your enthusiasm for their mission. Share any relevant experiences or volunteer work that aligns with their values. This connection can set you apart from other candidates.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the organisation. Inquire about their current challenges with the Salesforce system or how they measure success in customer journeys. This shows your genuine interest and helps you assess if the role is the right fit for you.
