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- Tasks: Be the first point of contact for our luxury gym members and provide exceptional service.
- Company: Join Third Space, a luxury health club brand in London with a vibrant culture.
- Benefits: Enjoy a complimentary gym membership worth over £5,000 and a competitive salary.
- Why this job: Work in a dynamic environment where you can inspire and motivate others.
- Qualifications: Passion for customer service and great communication skills are essential.
- Other info: Opportunities for career growth and early management experience await you.
The predicted salary is between 25700 - 30400 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.
We are looking for a full-time permanent Member Concierge to join us at our club located in the iconic Battersea Power Station. Our Member Concierge team members are the first point of contact for a member upon entering the club and so they play a crucial role in demonstrating the exceptional standards and values which we at Third Space live and breathe by. This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.
What You Will Get
- Complimentary membership of a luxury gym for you and one other person worth over £5,000 each year
- Work in a great team in a luxury environment
- Annual Salary of £30,784 in a full-time permanent position
- Guaranteed hours per month
- Early Duty Management experience
What We Need
- Passion, Enthusiasm, and five-star customer service
- First point of contact to our demanding members; Calm under pressure
- Ability to work early and late shifts (5:00-23:00)
- Great interpersonal and communication skills; Good level of English (verbal and written)
- Self-motivated; enthusiastic team player
Member Concierge employer: Battersea - Concierge
Contact Detail:
Battersea - Concierge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Concierge
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Third Space and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Member Concierge, you'll be the first point of contact for members. Role-play scenarios with friends or family to get comfortable handling different situations and showcasing your five-star service.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury environment like Third Space. Make sure you look polished and professional for your interview to reflect the high standards of the club.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great way to remind them of your passion and eagerness to join the team at Third Space.
We think you need these skills to ace Member Concierge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fitness and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an exceptional experience for our members.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Member Concierge role. Use keywords from the job description to show us you understand what we’re looking for and how you fit into our team.
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Third Space. Share specific examples of how you’ve provided outstanding customer service in the past and how you embody the values we live by.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Battersea - Concierge
✨Know the Company Inside Out
Before your interview, take some time to research Third Space and its philosophy. Understand their commitment to outstanding fitness spaces and how they inspire their members. This knowledge will help you demonstrate your passion for the brand and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Member Concierge, you'll be the first point of contact for members. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight situations where you remained calm under pressure and how you went above and beyond to meet customer needs.
✨Demonstrate Team Spirit
Third Space values teamwork, so be ready to discuss how you work well with others. Share stories that illustrate your ability to collaborate, motivate, and support your colleagues. This will show that you’re not just a great individual contributor but also a fantastic team player.
✨Prepare for Shift Flexibility Questions
Since the role requires working early and late shifts, be prepared to discuss your availability and flexibility. Think about how you can manage your schedule to accommodate these shifts and express your enthusiasm for the opportunity to work in a dynamic environment.
