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For Companies At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer service, and manage daily store operations.
- Company: Join ThruDark, a brand that values Humility, Unity, and Integrity.
- Benefits: Competitive pay, ThruDark kit vouchers, and a supportive workplace culture.
- Why this job: Be part of an exciting new store launch at Battersea Power Station.
- Qualifications: Experience in retail supervision and strong leadership skills required.
- Other info: Flexible hours with opportunities for personal growth and adventure.
The predicted salary is between 24992 - 37488 £ per year.
ThruDark is recruiting for a Store Supervisor to support the launch and operation of our new store at Battersea Power Station. This is a customer-facing role suited to a confident, driven individual with strong interpersonal and leadership skills. As Store Supervisor, you will play a key role in the daily running of the store - leading by example on the shop floor, ensuring exceptional customer service, maintaining operational standards, and supporting your team to deliver a best-in-class retail experience. You’ll uphold the ThruDark values of Humility, Unity and Integrity while inspiring those around you to do the same.
Key Responsibilities
- Lead by example, delivering excellent customer service and a positive in-store experience.
- Motivate and guide the team to achieve sales and performance targets.
- Support daily store operations, including opening and closing duties, cash handling and stock management.
- Assist with product presentation and visual merchandising to maintain brand standards.
- Manage and resolve customer queries professionally and efficiently.
- Work collaboratively with the Store Manager on commercial decisions and operational improvements.
- Ensure compliance with health and safety regulations and company procedures.
- Maintain a clean, organised, and welcoming sales environment.
- Demonstrate strong product knowledge and enthusiasm for the brand.
About You
- Proven experience in a supervisory or senior sales role within premium or performance retail.
- Excellent communication and leadership skills.
- Ability to work flexibly, including evenings, weekends, and bank holidays.
- Commercial awareness and a proactive attitude.
- Strong organisational and multitasking abilities.
- Confidence using POS systems and basic MS Office.
- Desirable but not essential: Experience working with premium or technical apparel (outdoor, tactical, performance, or lifestyle brands).
- Experience handling VIP or high-value customers.
- Personal interest in outdoor pursuits, fitness, adventure.
In Return
- Be part of a passionate, high-performing retail team during an exciting new launch.
- Competitive hourly rate.
- ThruDark kit vouchers throughout the contract.
- All the latest tech & software you need to perform your role.
- Enhanced pension scheme.
- Supportive and inclusive workplace culture.
Our Commitment
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
Store Supervisor - ThruDark employer: Battersea Academy For Skills & Employment
Contact Detail:
Battersea Academy For Skills & Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor - ThruDark
✨Tip Number 1
Get to know the company culture! Before your interview, dive into ThruDark's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or resolved a customer issue. Being able to share these stories will highlight your fit for the Store Supervisor role.
✨Tip Number 3
Dress the part! Since this is a customer-facing role, make sure you present yourself well during the interview. Show that you understand the brand by wearing something that reflects ThruDark's style.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Supervisor - ThruDark
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love retail and the ThruDark brand. Share any personal experiences that connect you to our values of Humility, Unity, and Integrity.
Tailor Your CV: Make sure your CV is tailored to the Store Supervisor role. Highlight your supervisory experience and any relevant skills that match the job description. We’re looking for strong leadership and customer service skills, so don’t hold back on showcasing those!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at ThruDark!
How to prepare for a job interview at Battersea Academy For Skills & Employment
✨Know the Brand Inside Out
Before your interview, make sure you research ThruDark thoroughly. Understand their values of Humility, Unity, and Integrity, and think about how you can embody these in your role as Store Supervisor. Being able to discuss the brand's mission and products will show your genuine interest and enthusiasm.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your ability to inspire others and maintain high standards of customer service, as this is crucial for the role.
✨Prepare for Customer Scenarios
Expect questions about handling customer queries and complaints. Think of specific situations where you've turned a negative experience into a positive one. This will demonstrate your problem-solving skills and your commitment to exceptional customer service, which is key for ThruDark.
✨Be Ready to Discuss Flexibility
Since the role requires flexibility with hours, be prepared to discuss your availability openly. Show that you're willing to work evenings, weekends, and bank holidays. This will reflect your commitment to the role and your understanding of the retail environment.
