At a Glance
- Tasks: Lead a vibrant team and create unforgettable experiences for liquorice lovers.
- Company: Join LAKRIDS by Bülow, a passionate gourmet liquorice brand.
- Benefits: Up to £30,000 salary, performance bonuses, 50% staff discount, and career growth.
- Other info: Enjoy regular team socials and direct support for your development.
- Why this job: Be part of an exciting new store in a buzzing location and inspire customers.
- Qualifications: Retail management experience and strong people skills are essential.
The predicted salary is between 26100 - 31900 £ per year.
LAKRIDS BY BÜLOW is the story of passionate craftsmanship in gourmet liquorice. Founded in 2007 by Johan Bülow on the Danish island of Bornholm, we continue our journey of creating surprising combinations and sensory experiences with liquorice at the core. The ambition remains the same: To inspire people around the world and spread the love for this unique Nordic flavour. The UK is our fastest-growing market, with a thriving retail, wholesale and ecommerce business and ambitious expansion plans. We're now opening an exciting new store in Battersea Power Station and are looking for a Shop Manager who can help us on the journey. This is a unique opportunity to take ownership of a brand-new location in one of London's most vibrant destinations.
As Shop Manager, you will be responsible for building a high-performing team, delivering exceptional customer experience and establishing the store as a destination for liquorice lovers in Battersea Power Station. Battersea Power Station offers a unique customer mix. Alongside weekend shoppers and visitors, you'll have the opportunity to develop relationships with corporate clients and help increase sales opportunities within the area.
Key responsibilities:
- Creating and managing rotas to ensure strong coverage across weekdays, evenings and weekends
- Growing our customer community through our Lakrids Lovers loyalty programme
- Building relationships with local businesses and corporate partners to identify and create corporate sales opportunities
- Taking ownership of store performance, team engagement and daily operations
- Delivering exceptional customer experiences through product storytelling, tastings and amazing customer service
- Working closely with the UK Stores Manager on performance, local initiatives and business development opportunities
Job requirements:
- Experience managing a retail team, ideally within premium retail
- Confidence building relationships with customers and corporate partners
- Real commercial instinct: you notice when sales are slow and you act on it
- Strong with people. You can lead a small team, maintain high standards, and keep morale up
- Experience working within a host retail environment or concession is a genuine advantage
- Organised and adaptable, with the ability to build and manage a rota and stock across shifting needs
- High personal standards for service, store presentation, how the team performs, and how every customer feels when they leave
- Flexibility to work across weekdays, evenings and weekends
Benefits and salary:
- Up to £30,000 depending on experience
- A performance bonus through our store manager incentive scheme, rewarding sales, loyalty and responsible trading
- Workplace pension
- 50% staff discount across our full product range
- Regular team socials throughout the year
- Direct support and development from our UK Stores Manager
- Genuine opportunities for career progression as the UK business continues to grow
Full-time
Shop Manager- Lakrids By Bülow employer: Battersea Academy for Skills & Employment
At Battersea Academy for Skills & Employment, we pride ourselves on being an exceptional employer that values our employees' well-being and professional growth. Located in the vibrant Battersea Power Station area, we offer a supportive work culture with a range of benefits including private healthcare, an enhanced pension scheme, and generous holiday allowances. Our commitment to employee development is reflected in our engaging social activities and bonus schemes, making it a rewarding place to build your career.
Contact Details:
Battersea Academy for Skills & Employment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager- Lakrids By Bülow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Battersea Academy for Skills & Employment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Battersea Academy for Skills & Employment!
We think you need these skills to ace Shop Manager- Lakrids By Bülow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Battersea Academy for Skills & Employment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Battersea Academy for Skills & Employment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Battersea Academy for Skills & Employment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Battersea Academy for Skills & Employment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
