At a Glance
- Tasks: Engage clients, achieve sales targets, and deliver exceptional experiences in luxury watch boutiques.
- Company: Join the UK's leading luxury watch specialist with a strong presence in Europe and the US.
- Benefits: Enjoy a dynamic work environment, training opportunities, and a chance to work with prestigious brands.
- Other info: Embrace a culture of trust, respect, and community care while working in stylish boutiques.
- Why this job: Be part of a passionate team, enhance your retail skills, and contribute to a luxury experience.
- Qualifications: Retail experience in luxury sales, excellent communication skills, and a passion for client service.
The predicted salary is between 28800 - 43200 £ per year.
We're a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites! Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience.
Job Purpose
As a Sales Consultant for our Mono Brand Boutiques, you will play a vital role in assisting the Boutique to deliver their sales targets and achieve their key objectives. Looking to build on your retail and product knowledge you will be a dedicated and committed team player with a passion for delivering excellent Client experience ensuring that everyone has an amazing experience in our boutiques.
Core Accountabilities
As a Sales Consultant you will ensure that you are always working in a professional manner; using your excellent interpersonal skills and passion for the brand and business to engage with both clients and colleagues. Being a role model for the Watches of Switzerland Group you will be a committed and dedicated team player, identifying, sharing, and spreading best practise not just in your own Showroom but throughout the wider business. You will be well presented at all times with a positive “can do” attitude; delivering excellent client experience to everyone that you meet, you will play a key role in the Boutique’s success!
You will be accountable for delivery in the following areas:
• Direct selling
• Achieving sales targets and working to KPIs
• Delivering an exceptional customer experience
• Networking and events • Processing payments
• Continuous development of product knowledge
• Completion of relevant training via e-learning
• Adhering to policies and procedures
• Adhering to company dress code
Essential Experience & Attributes
• Retail experience ideally within a luxury or consultative sales environment.
• A proven record of achieving and surpassing sales targets.
• A passion for delivering exceptional client experience
• Excellent communication and interpersonal skills.
• A people person, able to build rapport with clients.
• A professional, positive approach.
• Good planning and organisational skills.
• Flexible and adaptable to change.
• Motivated, proactive and dedicated.
• IT literate.
• Pride in being personable and approachable always willing to help others
Desirable Experience & Attributes
Watch product knowledge.
• Advanced selling and negotiation skills.
• Visual merchandising skills.
• Experience of utilising a CRM System.
• Clienteling.
• Networking and events
Living by our values of
• We earn trust and confidence
• We treat everyone with respect
• We care for our communities
• We protect our planet
• We advocate for our industry
• We do the right thing, always
Sales Consultant - Monobrands (Watches of Switzerland) in London employer: Battersea Academy For Skills & Employment
As a Sales Consultant at Watches of Switzerland, you will join a prestigious FTSE-250 retail company renowned for its luxury watch offerings and exceptional client experiences. With a strong commitment to employee development, a vibrant work culture, and the opportunity to work with iconic brands in beautifully designed mono-brand boutiques, this role offers a rewarding environment where your passion for luxury retail can truly shine. Enjoy competitive benefits and the chance to grow within a supportive team that values trust, respect, and community engagement.
Contact Details:
Battersea Academy For Skills & Employment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant - Monobrands (Watches of Switzerland) in London
✨Tip Number 1
Familiarise yourself with the luxury watch brands we partner with, such as Rolex and OMEGA. Understanding their unique selling points and brand stories will help you engage more effectively with clients and demonstrate your passion for the products.
✨Tip Number 2
Network within the luxury retail sector by attending industry events or joining relevant online forums. Building connections can provide insights into the company culture and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Showcase your sales achievements in previous roles during any informal discussions or interviews. Highlighting specific examples of how you've surpassed sales targets will demonstrate your capability and commitment to achieving results.
✨Tip Number 4
Prepare to discuss how you embody our values, such as earning trust and treating everyone with respect. Being able to articulate how you align with our company ethos will make a strong impression on potential employers.
We think you need these skills to ace Sales Consultant - Monobrands (Watches of Switzerland) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant retail experience, especially in luxury or consultative sales environments. Emphasise any achievements related to sales targets and client experience.
Craft a Compelling Cover Letter:In your cover letter, express your passion for the luxury watch industry and your commitment to delivering exceptional client experiences. Mention specific brands you admire and how you align with the company's values.
Showcase Your Interpersonal Skills:During the application process, highlight your excellent communication and interpersonal skills. Provide examples of how you've built rapport with clients in previous roles.
Research the Company:Familiarise yourself with Watches of Switzerland's brand values, their partnerships with luxury watch brands, and their approach to customer service. This knowledge will help you tailor your application and prepare for potential interviews.
How to prepare for a job interview at Battersea Academy For Skills & Employment
✨Show Your Passion for Luxury Brands
Make sure to express your enthusiasm for luxury watches and the brands represented by the company. Research the specific brands they carry, like Rolex and OMEGA, and be ready to discuss what you admire about them.
✨Demonstrate Your Sales Achievements
Prepare to share specific examples of how you've met or exceeded sales targets in previous roles. Use metrics and figures to illustrate your success, as this will show your potential value to the team.
✨Exemplify Excellent Customer Service
Be ready to discuss your approach to delivering exceptional client experiences. Share anecdotes that highlight your interpersonal skills and ability to build rapport with clients, as this is crucial for the role.
✨Dress to Impress
Since the company has a dress code, ensure you present yourself professionally during the interview. This not only shows respect for the company's standards but also reflects your understanding of the luxury retail environment.
