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- Tasks: Deliver exceptional service and create unforgettable experiences for our guests.
- Company: Join Bounce, a vibrant venue known for fun and entertainment.
- Benefits: Enjoy competitive pay, free meals, flexible pay, and generous holiday time.
- Why this job: Be part of a dynamic team that values your personality and passion.
- Qualifications: 1 year of experience in hospitality and a friendly attitude.
- Other info: Opportunities for career growth and community involvement.
The predicted salary is between 12 - 16 £ per hour.
Salary - £12.21 per hour base pay + estimated service charge of £1.29 – £3.29 per hour.
At State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We are seeking friendly and outgoing individuals to join our team. If you have a passion for providing exceptional service, a welcoming demeanour, and the ability to create a positive first impression for our guests, we want to hear from you.
Bounce has been delivering unforgettable nights out for groups since 2012 and with it, arguably, State of Play created an entirely new entertainment category. Ping pong remains hugely popular and accessible for all ages and it is best experienced with friends or colleagues hosted by one of Bounce's Games Gurus.
Our Core Values define how we work together:
- We Take the Initiative
- We’re Thoughtful
- We Strive for Excellence
- We Celebrate the Wins
Our Leadership Principles guide how we lead and grow:
- Listen to the Customer
- Own the Problem
- Test and Learn
- Create Positive Energy
- Show Urgency
- Be Consistent and Fair
- Be Both Independently Minded and a Team Player
- Be a Big Person
- Be Respectful of Company Resources
- Deliver Results
Overview of Role: Waiters are responsible for delivering to each guest a unique high-quality experience with passion and knowledge in an energetic atmosphere. They ensure accurate orders of food and beverage are received and delivered properly while being readily available. Waiter/Waitress provide a practical role of ensuring our guests have an excellent time and want for nothing, which is a vital aspect of our service performance. Our emphasis on product knowledge is essential to deliver an experience above the ordinary. Together our team members work to create an atmosphere of fun in a positive culture of teamwork and hard work. We expect nothing short of greatness and know personality sets us apart to make you the ringleader of your show each shift.
Benefits:
- Celebrate Together – An annual company party to recognise and reward our team.
- Exclusive Discounts – Perks for you, your friends, and family across our venues.
- Stay Fuelled – Free staff meals on shift.
- Refer & Earn – Get rewarded with our Refer-a-Friend bonus.
- Flexible Pay – Get early access to your earned wages with Wagestream.
- Generous Time Off – 31 days of holiday per year (pro-rata), including bank holidays.
- Wellbeing Support – Access to our Team Assistance Programme for confidential advice and support.
- Peace of Mind – Life Insurance for financial security.
Milestones:
- 1 year: Enhanced Maternity & Paternity payment - as part of our family we’ll help support yours.
- 1 year: Volunteer Day - an annual day paid for you to give back to our local community.
- 3 years: £200 bonus + holiday increase to 32 days.
- 5 years: £400 bonus + holiday increase to 33 days.
- 10 years: 2-week paid sabbatical.
Equality Opportunity Statement: State of Play Hospitality is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and team members, regardless of race, religion, sex, sexual orientation, neurodiversity, marital or civil union status.
Waiter - BOUNCE in London employer: Battersea Academy For Skills & Employment
Contact Detail:
Battersea Academy For Skills & Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter - BOUNCE in London
✨Tip Number 1
Get to know Bounce and its vibe! Before your interview, check out their social media and website to understand their culture. This will help you connect with the team and show that you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your people skills! As a waiter, you'll be the face of Bounce, so think about how you can create a welcoming atmosphere. Role-play with friends or family to nail down your approach to customer service and make a great first impression.
✨Tip Number 3
Show off your passion for hospitality! During your chat, share stories about times you've gone above and beyond for guests. This will highlight your commitment to creating unforgettable moments, which is what Bounce is all about.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Bounce team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Waiter - BOUNCE in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re all about creating unforgettable moments, so make sure your passion for hospitality comes across.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how you've taken the initiative in past roles, so share specific examples that demonstrate your ability to create a positive atmosphere for guests.
Keep It Professional Yet Fun: While we want to see your fun side, it’s important to keep your application professional. Use clear language and check for any typos or errors. A well-presented application shows us that you care about the details, which is key in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our amazing team culture there!
How to prepare for a job interview at Battersea Academy For Skills & Employment
✨Know the Company
Before your interview, take some time to research Bounce and State of Play Hospitality. Understand their core values and what they stand for. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Show Your Personality
As a waiter, your personality is key! Be friendly and outgoing during the interview. Share experiences where you've created positive moments for guests or worked well in a team. This will demonstrate that you embody the welcoming demeanour they’re looking for.
✨Demonstrate Product Knowledge
Brush up on the menu and any special offerings at Bounce. Being able to discuss food and drink options confidently will impress your interviewers. It shows that you’re ready to provide exceptional service and can handle guest inquiries with ease.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they celebrate wins as a team. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
