Visitor Assistant - NEON- Ramses and the Pharaoh’s Gold in London

Visitor Assistant - NEON- Ramses and the Pharaoh’s Gold in London

London Part-Time 30784 - 30784 € / year (est.) No home office possible
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At a Glance

  • Tasks: Create unforgettable visitor experiences and ensure safety at the Ramses exhibition.
  • Company: Join NEON, a leading global experience entertainment company.
  • Benefits: Flexible schedules, competitive pay, and a vibrant work environment.
  • Other info: Full-time and part-time roles available with dynamic shifts.
  • Why this job: Be part of an exciting cultural venue and engage with diverse audiences.
  • Qualifications: Enthusiasm for service and teamwork; experience in events is a plus.

The predicted salary is between 30784 - 30784 € per year.

NEON is a leading global experience entertainment company dedicated to creating extraordinary, immersive, and large-scale experiences. We believe that people all around the world should be able to Get Closer™ to what they love and who they love. By being the bridge that allows fans and families to cross into familiar yet new worlds, we create NEON experiences and unforgettable memories.

Neon at Battersea Power Station has quickly established itself as a leading cultural venue in a lively and growing part of Central London. We are immensely excited to bring Ramses and the Pharaohs’ Gold to Battersea for 2026 and in this position you’ll play an integral role in creating an outstanding visitor experience for our guests.

The team of Visitor Assistants for Ramses will be key in maintaining the highest standards of visitor experience and safety across the venue. They will understand our core values and ensure that our visitors and diverse audiences feel welcome and engaged.

Responsibilities:
  • Ensure that visitors feel welcome and engaged with the exhibition and safe in our venue.
  • Monitor visitor flow and assist our security team with crowd management during busy periods.
  • Ensure cleanliness and tidiness within visitor areas, reporting any concerns to the venue housekeeping staff.
  • Collaborate with other venue staff to enhance the overall visitor experience.

We’re looking to build a team of motivated staff with a keen interest in delivering exceptional service. If you’ve got experience working in a museum, gallery, tourist attraction or on major events that is a plus however enthusiasm and a love of working with people is key. You’ll thrive in a fast-paced environment where excellent communication skills, the ability to work in a close team and a friendly manner make a huge difference. Being able to juggle multiple tasks with precision and a keen eye for detail is a must.

We offer a flexible schedule, so be prepared to work weekends and public holidays to ensure our visitors have an unforgettable experience. You’ll be on your feet for most of the day as you help to show visitors through the exhibition. There are various shifts available to accommodate the dynamic operating hours of the Ramses and the Pharaoh’s Gold exhibition.

Full-time (35+ hours per week) and part-time (16+ hours per week) positions are available. Location – Neon at Battersea Power Station, London SW11 8DQ. Contract type – Fixed-term until 3rd January 2027. Reports to – Venue Duty Manager/Head of Venue Operations. Rate - £14.80 per hour.

Visitor Assistant - NEON- Ramses and the Pharaoh’s Gold in London employer: Battersea Academy For Skills & Employment

NEON is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member plays a vital role in creating unforgettable experiences for our visitors. Located at the iconic Battersea Power Station, employees benefit from a dynamic environment that encourages personal growth and collaboration, alongside flexible scheduling options to accommodate diverse lifestyles. With a commitment to equal opportunities and a focus on delivering outstanding service, NEON offers a rewarding career path for those passionate about engaging with people and the arts.

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Contact Detail:

Battersea Academy For Skills & Employment Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Visitor Assistant - NEON- Ramses and the Pharaoh’s Gold in London

Tip Number 1

Get to know NEON and its values! Before your interview, dive into their mission of creating immersive experiences. Show them you’re not just another candidate but someone who truly resonates with their vision of bringing people closer to what they love.

Tip Number 2

Practice your communication skills! As a Visitor Assistant, you'll be engaging with diverse audiences. Role-play with friends or family to get comfortable with welcoming visitors and answering their questions. The more natural you feel, the better!

Tip Number 3

Be ready to showcase your teamwork spirit! NEON values collaboration, so think of examples from your past experiences where you worked well in a team. Highlight how you contributed to creating a positive environment for everyone involved.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the NEON family. Don’t miss out on this opportunity to be part of something extraordinary!

We think you need these skills to ace Visitor Assistant - NEON- Ramses and the Pharaoh’s Gold in London

Customer Service
Communication Skills
Teamwork
Crowd Management
Attention to Detail
Problem-Solving Skills
Flexibility

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for delivering exceptional visitor experiences shine through. We want to see that you genuinely care about creating memorable moments for our guests!

Tailor Your Application:Make sure to customise your application to highlight any relevant experience in museums, galleries, or events. We love seeing how your background aligns with our mission at NEON!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly related to the role of Visitor Assistant.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at NEON.

How to prepare for a job interview at Battersea Academy For Skills & Employment

Know the Exhibition Inside Out

Before your interview, make sure you research the Ramses and the Pharaoh’s Gold exhibition thoroughly. Understand its themes, key exhibits, and what makes it unique. This will not only show your enthusiasm but also help you answer questions about how you can enhance the visitor experience.

Showcase Your People Skills

As a Visitor Assistant, your ability to engage with diverse audiences is crucial. Prepare examples from your past experiences where you've successfully interacted with visitors or customers. Highlight your communication skills and how you ensure everyone feels welcome and valued.

Demonstrate Team Spirit

Collaboration is key in this role. Think of instances where you've worked effectively within a team, especially in fast-paced environments. Be ready to discuss how you can contribute to a positive team dynamic and support your colleagues in delivering an exceptional visitor experience.

Prepare for Scenario Questions

Expect to be asked how you would handle specific situations, such as managing crowd flow or addressing visitor concerns. Practice your responses to these scenarios, focusing on safety, engagement, and maintaining a clean environment. This will show that you're proactive and ready for the challenges of the role.