At a Glance
- Tasks: Create unforgettable visitor experiences at the Ramses exhibition in a vibrant cultural venue.
- Company: Join NEON, a leading global experience entertainment company with a passion for immersive experiences.
- Benefits: Flexible schedules, competitive pay, and the chance to work in a dynamic environment.
- Other info: Full-time and part-time roles available with opportunities for growth.
- Why this job: Be part of an exciting team that brings people closer to what they love.
- Qualifications: Enthusiasm for service and teamwork; experience in events or attractions is a plus.
The predicted salary is between 30816 - 30816 € per year.
NEON is a leading global experience entertainment company dedicated to creating extraordinary, immersive, and large-scale experiences. We believe that people all around the world should be able to Get Closer™ to what they love and who they love. By being the bridge that allows fans and families to cross into familiar yet new worlds, we create NEON experiences and unforgettable memories.
Neon at Battersea Power Station has quickly established itself as a leading cultural venue in a lively and growing part of Central London. We are immensely excited to bring Ramses and the Pharaohs’ Gold to Battersea for 2026 and in this position you’ll play an integral role in creating an outstanding visitor experience for our guests.
The team of Visitor Assistants for Ramses will be key in maintaining the highest standards of visitor experience and safety across the venue. They will understand our core values and ensure that our visitors and diverse audiences feel welcome and engaged.
- Ensure that visitors feel welcome and engaged with the exhibition and safe in our venue.
- Monitor visitor flow and assist our security team with crowd management during busy periods.
- Ensure cleanliness and tidiness within visitor areas, reporting any concerns to the venue housekeeping staff.
- Collaborate with other venue staff to enhance the overall visitor experience.
We’re looking to build a team of motivated staff with a keen interest in delivering exceptional service. If you’ve got experience working in a museum, gallery, tourist attraction or on major events that is a plus however enthusiasm and a love of working with people is key. You’ll thrive in a fast-paced environment where excellent communication skills, the ability to work in a close team and a friendly manner make a huge difference. Being able to juggle multiple tasks with precision and a keen eye for detail is a must.
We offer a flexible schedule, so be prepared to work weekends and public holidays to ensure our visitors have an unforgettable experience. You’ll be on your feet for most of the day as you help to show visitors through the exhibition. There are various shifts available to accommodate the dynamic operating hours of the Ramses and the Pharaoh’s Gold exhibition.
Full-time (35+ hours per week) and part-time (16+ hours per week) positions are available. Location – Neon at Battersea Power Station, London SW11 8DQ. Contract type – Fixed-term until 3rd January 2027. Reports to – Venue Duty Manager/Head of Venue Operations. Rate - £14.80 per hour.
Visitor Assistant - NEON in London employer: Battersea Academy For Skills & Employment
NEON is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member plays a vital role in creating unforgettable experiences for our visitors. Located at the iconic Battersea Power Station, employees benefit from a dynamic environment that encourages personal growth and collaboration, while enjoying flexible schedules and competitive pay. Join us to be part of a passionate team dedicated to delivering extraordinary entertainment experiences in one of London's most exciting cultural venues.
Contact Detail:
Battersea Academy For Skills & Employment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Assistant - NEON in London
✨Tip Number 1
Get to know NEON and its values! Before your interview, dive into their mission of creating unforgettable experiences. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Visitor Assistant, you'll be engaging with diverse audiences. Role-play scenarios with friends or family to boost your confidence in handling various visitor interactions.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Share your passion for delivering exceptional service and how you can contribute to making visitors feel welcome and engaged.
✨Tip Number 4
Be ready to showcase your multitasking skills! In a fast-paced environment like NEON, it's crucial to juggle multiple tasks. Think of examples from your past experiences where you've successfully managed several responsibilities at once.
We think you need these skills to ace Visitor Assistant - NEON in London
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for creating unforgettable experiences shine through. We want to see that you genuinely care about making visitors feel welcome and engaged!
Tailor Your Application:Make sure to customise your application to highlight any relevant experience in museums, galleries, or events. We love seeing how your background aligns with our mission at NEON!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for those keen communication skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our vibrant team at NEON.
How to prepare for a job interview at Battersea Academy For Skills & Employment
✨Know the NEON Experience
Before your interview, dive deep into what NEON stands for and its mission to create extraordinary experiences. Familiarise yourself with their past exhibitions and how they engage audiences. This will show your genuine interest and help you connect your passion for visitor engagement with their core values.
✨Showcase Your People Skills
As a Visitor Assistant, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully engaged with visitors or managed crowd dynamics. Highlight your communication skills and how you can contribute to making every visitor feel welcome and safe.
✨Demonstrate Team Spirit
NEON values collaboration, so be ready to discuss how you work within a team. Share specific instances where you’ve worked closely with others to enhance an experience or solve a problem. This will illustrate your ability to contribute positively to the team environment at the venue.
✨Be Ready for a Fast-Paced Environment
The role requires juggling multiple tasks, especially during busy periods. Think of examples that showcase your ability to stay organised and focused under pressure. Discuss how you manage your time effectively and maintain attention to detail, ensuring a seamless experience for visitors.
