At a Glance
- Tasks: Lead a team to deliver unforgettable luxury shopping experiences.
- Company: Join ROX, an award-winning British luxury jeweller.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Exciting opportunity to learn about diamonds and jewellery in a vibrant setting.
- Why this job: Be part of a brand that values passion and creativity in luxury retail.
- Qualifications: Two years of sales experience and a flair for fashion.
The predicted salary is between 30000 - 40000 € per year.
ROX is an award-winning British luxury jeweller producing some of the UK’s most inspiring jewellery and retailing the world’s finest luxury watches. ROX has a unique retail formula showcasing contemporary, in-house designed jewellery in dramatically different showrooms. The ROX brand was built on its trademark “Diamonds & Thrills” experience to provide every customer with an exciting and personalised shopping journey.
We are looking for a confident, fashion savvy, enthusiastic supervisor with a real passion to succeed. You will be ready to coach and support a team of professional sales advisors in luxury retail, ensuring that every customer has a truly memorable Diamonds & Thrills experience from start to finish.
You will be responsible for:
- Helping drive a high-performance sales culture
- Achieving personal sales targets
- Providing 5-star hospitality and extraordinary customer experience
- Merchandising our jewellery in accordance with our guidelines
- Ensuring superior store standards
- Assisting with day-to-day tasks
- Assisting the management team with training and coaching
- Acting as a brand ambassador for ROX
Skills & Experience:
- At least two years senior sales experience in a highly customer-focused retail or hospitality environment
- Experience of working to targets
- Experience in training and coaching staff
- Strong interest in fashion
- A friendly and outgoing personality
- Loads of enthusiasm with a real passion to succeed
- The desire to learn all about diamonds, jewellery and watches
Location: ROX Battersea Power Station - London
Supervisor- ROX in London employer: Battersea Academy For Skills & Employment
ROX is an exceptional employer that fosters a vibrant and dynamic work culture, where passion for luxury retail meets unparalleled customer service. Located in the iconic Battersea Power Station, employees benefit from a unique environment that encourages personal growth and development through coaching and training opportunities. With a commitment to providing a memorable 'Diamonds & Thrills' experience, ROX not only values its team members but also empowers them to excel in their roles while enjoying the thrill of working with exquisite jewellery and watches.
Contact Detail:
Battersea Academy For Skills & Employment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor- ROX in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into ROX's history, values, and their unique 'Diamonds & Thrills' experience. This will not only impress them but also help you connect your passion for luxury retail with their vision.
✨Tip Number 2
Show off your sales skills! Prepare some examples of how you've driven sales in previous roles. Think about times you exceeded targets or created memorable customer experiences – these stories will make you stand out as a candidate who can contribute to ROX's high-performance culture.
✨Tip Number 3
Be ready to demonstrate your coaching abilities. Since the role involves supporting a team, think of ways you've trained or mentored others in the past. Share specific instances where your guidance led to improved performance or customer satisfaction.
✨Tip Number 4
Don’t forget to showcase your enthusiasm for fashion and luxury items! Bring along any personal insights or experiences related to jewellery and watches. This will show that you're not just looking for a job, but that you genuinely care about the industry and are excited to be part of the ROX team.
We think you need these skills to ace Supervisor- ROX in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for luxury retail shine through! We want to see that you’re not just looking for a job, but that you genuinely love fashion and have a passion for providing an unforgettable customer experience.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your previous sales experience and any coaching or training you've done. We’re looking for someone who can drive a high-performance culture, so show us how you’ve done that in the past!
Be Personable:Your written application should reflect your friendly and outgoing personality. Use a conversational tone and don’t be afraid to let your character come through. We want to know the real you, as much as your qualifications!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the ROX team!
How to prepare for a job interview at Battersea Academy For Skills & Employment
✨Know Your Diamonds & Thrills
Before the interview, brush up on your knowledge of diamonds, jewellery, and luxury watches. ROX prides itself on providing a unique customer experience, so being able to discuss their products confidently will show your passion and readiness to be a brand ambassador.
✨Show Off Your Sales Savvy
Prepare examples from your previous roles where you achieved sales targets or provided exceptional customer service. Highlighting your experience in a high-pressure retail environment will demonstrate that you can thrive in ROX's fast-paced atmosphere.
✨Emphasise Team Leadership Skills
Since the role involves coaching and supporting a team, think of specific instances where you've successfully trained or motivated others. This will showcase your ability to foster a high-performance sales culture, which is key for the supervisor position.
✨Dress to Impress
Given the fashion-savvy nature of the role, make sure to dress smartly and stylishly for your interview. This not only reflects your understanding of the luxury retail environment but also shows your enthusiasm for the brand and its image.