At a Glance
- Tasks: Welcome guests, sell audio guides, and provide excellent customer service throughout the venue.
- Company: Join the Ramses and the Pharaoh’s Gold exhibition at Battersea Power Station.
- Benefits: Flexible hours, dynamic work environment, and a chance to be part of a world-class experience.
- Other info: Temporary role from February 2026 to January 2027 with full and part-time options.
- Why this job: Be part of an exciting exhibition and create unforgettable experiences for visitors.
- Qualifications: Customer service experience preferred; strong communication and teamwork skills essential.
The predicted salary is between 12 - 15 € per hour.
The Ramses and the Pharoah’s Gold exhibition tour has come to Neon at Battersea Power Station on its only UK stop on a multi-venue world tour. As a retail associate, you’ll welcome guests with an opportunity to purchase audio guides to assist them around the venue, a photo opportunity, and offer excellent customer service in the retail space, café, and throughout the VR experience.
Ideally, you will have experience in a customer service or visitor-facing role, such as retail, front of house, or museum work. While this is not essential, the key qualities we are looking for include:
- The ability to engage confidently with a wide range of guests in a warm and friendly manner.
- A genuine interest in our products.
- Willingness to learn about our range to speak about it confidently and help increase sales through effective upselling.
Be part of something special and help us create a world-class venue with incredible experiences for London.
Responsibilities
- Sales, Service & Floor Presence: Warmly welcome guests and confidently engage them; use strong product knowledge to deliver excellent service and upsell where appropriate; process card payments accurately and in line with GDPR requirements; maintain high store standards with attention to detail; carry out delegated tasks that support the wide objectives assigned by management.
- Back of House Operations: Maintain an organized stockroom, including pricing, tagging, and inventory management; assist with deliveries, stock counts, and waste disposal as needed.
- VR Experience: Provide clear guidance to ensure guests understand the VR experience and feel safe and comfortable; scan tickets, escort guests to and from the VR area, and oversee safe entry/exit.
- Café Support: Deliver excellent service while adhering to all health and safety standards in the café environment.
Role Requirements
- Flexible Availability: Able to work evenings and weekends.
- POS Experience: Previous experience with POS systems preferred.
- Physical Capability: Comfortable standing for long periods; handling stock; lifting up to 10kg; using a pump truck to move loads over 20kg; unloading shipments.
- Experience: Minimum 1 year in a customer-facing, sales-focused environment.
- Communication Skills: Clear, effective communication with guests, colleagues, and management.
- Team Player: Collaborative, supportive, and able to contribute to a positive work environment.
- Results-Driven: Adaptable, motivated, and open to new challenges.
Desired Experience & Skills: Food safety experience/qualifications.
We have both full and part-time contracts available. This role is temporary. The exhibition will run from mid-February 2026 to 3rd January 2027.
Retail Assistants- NEON in London employer: Battersea Academy For Skills & Employment
Join us at the iconic Battersea Power Station for a unique opportunity to be part of the Ramses and the Pharaoh’s Gold exhibition. As a Retail Assistant, you'll not only engage with a diverse range of guests but also enjoy a vibrant work culture that values teamwork and customer service excellence. With flexible hours and the chance to develop your skills in a dynamic environment, this role offers a rewarding experience in one of London's most exciting venues.
Contact Detail:
Battersea Academy For Skills & Employment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistants- NEON in London
✨Tip Number 1
Get to know the venue and its offerings inside out! Familiarise yourself with the exhibition, products, and services so you can chat confidently with guests. This will not only help you upsell but also show your genuine interest in what we do.
✨Tip Number 2
Practice your customer service skills! Engage with friends or family as if they were guests at the exhibition. The more comfortable you are in welcoming and assisting others, the better you'll shine during your interactions with real guests.
✨Tip Number 3
Be flexible and ready to adapt! Our environment can be fast-paced, especially during busy times. Show us that you're a team player by being open to taking on various roles, whether it's helping in the café or managing stock.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of this unique experience at Neon. We can't wait to see your application!
We think you need these skills to ace Retail Assistants- NEON in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the exhibition. A warm and friendly tone can go a long way in making your application stand out.
Highlight Relevant Experience:Make sure to mention any previous customer service or retail experience you have. Even if it’s not directly related, we love to see how your skills can transfer to this role. Be specific about what you did and how it relates to engaging with guests and upselling products.
Do Your Research:Take some time to learn about the Ramses and the Pharaoh’s Gold exhibition. Mentioning specific details in your application shows us that you’re genuinely interested and ready to engage with our guests. It’s all about creating that world-class experience!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll get all the info you need about the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Battersea Academy For Skills & Employment
✨Know Your Stuff
Familiarise yourself with the exhibition and the products you'll be selling. Being able to chat confidently about the audio guides, VR experience, and any merchandise will show your genuine interest and help you engage with guests.
✨Show Off Your People Skills
Practice your warm greetings and friendly engagement techniques. Think of examples from your past roles where you provided excellent customer service, as this will demonstrate your ability to connect with a diverse range of guests.
✨Be Ready to Upsell
Prepare some strategies for upselling. Think about how you can suggest additional products or experiences that complement what guests are already interested in. This shows you're results-driven and ready to contribute to sales.
✨Flexibility is Key
Since the role requires evening and weekend availability, be prepared to discuss your schedule openly. Highlight your willingness to adapt and take on various tasks, which will show you're a team player ready to support the venue's objectives.
