At a Glance
- Tasks: Engage museum visitors and manage retail operations in a vibrant cultural venue.
- Company: Battersea Power Supplies Museum and Gift Shop, a hub of creativity and history.
- Benefits: Competitive salary, flexible hours, and a chance to work in a dynamic environment.
- Other info: Join a creative team and contribute to exciting events and workshops.
- Why this job: Be part of a unique cultural experience while developing your retail and customer service skills.
- Qualifications: Two years of retail experience and strong interpersonal skills required.
The predicted salary is between 22050 - 26950 £ per year.
We are looking for a friendly, motivated and customer-focused Retail and Museum Assistant Manager to join our team in Battersea Power Station, London. This role combines museum visitor engagement with retail responsibilities and would suit someone with previous experience of working in a museum, gallery or cultural venue. Strong sales skills in a retail/cultural environment are essential.
Key Responsibilities
- Provide a welcoming and professional experience for museum visitors
- Warmly engage customers in the museum shop, demonstrate deep product knowledge and upsell where appropriate
- Process sales transactions and fulfil online orders where necessary
- Answer visitor enquiries and share information about the museum, events and promotions
- Facilitate monthly events hosted by a variety of visiting artists, designers and makers including craft workshops and studio pop-ups
- Maintain high visual merchandising standards
- Receive and process deliveries, adding new stock to inventory
- Maintain an organised stock room, assisting with stock management and shop floor replenishment
- Compile daily trade reports and share with colleagues and management
- Carry out delegated tasks with accuracy
- Carry out opening/closing and assist with waste disposal as required
Essential Requirements
- Minimum two years retail experience, using POS systems eg. Lightspeed and Shopify, in a customer‑facing environment
- Professional, approachable and confident dealing with museum visitors & customers
- Ability to work weekends
- Excellent interpersonal skills
- Excellent communication skills with visitors, colleagues and management
- Ability to contribute to a positive work environment
- Ability to work collaboratively as part of a team and also independently
- Experience in visitor engagement or public‑facing roles
Desirable
- Experience in a retail operation of a museum, gallery or cultural venue
- Interest in museums, arts and culture, as well as in creative retail and artisanal products.
- Open to sharing ideas with the buying/events team on new products and workshops that could be hosted in–store.
- Experience in fulfilling online orders
About Us
Located in Turbine Hall A, Battersea Power Supplies Museum and Gift Shop offers a unique insight into the Power Station’s remarkable story. The museum traces its journey from pioneering electricity supplier to cultural icon, highlighting the vision, innovation and collaboration behind its transformation into one of London’s most vibrant destinations. An enduring symbol of London’s industrial heritage and architectural ambition, Battersea Power Station continues to evolve. This spirit of reinvention is reflected in the gift shop, where a stylishly curated collection celebrates its rich history and dynamic design impact. From books and prints to homewares, souvenirs and wearables, each item is thoughtfully selected from some of London’s and the UK’s most exciting artists, designer‑makers and independent brands. The museum holds monthly craft workshops and studio pop‑up events, establishing itself as a growing creative hub within London’s vibrant art scene.
Location: Battersea Power Station, London
Type: Part-time / Permanent
Salary: Competitive
Battersea Power Supplies Museum and Gift Shop- Assistant Manager in London employer: Battersea Academy For Skills & Employment
Brindisa Tapas is an excellent employer that values passion and dedication in its team members. Located at the iconic Battersea Power Station, we offer a vibrant work culture where employees can thrive with opportunities for growth, including trips to Spain to connect with our producers. With competitive pay, generous holiday, and various employee benefits, we ensure that our staff feel valued and supported in their journey with us.
Contact Details:
Battersea Academy For Skills & Employment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Battersea Power Supplies Museum and Gift Shop- Assistant Manager in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Battersea Academy For Skills & Employment, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Battersea Power Supplies Museum and Gift Shop- Assistant Manager in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Battersea Academy For Skills & Employment that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Battersea Academy For Skills & Employment will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Battersea Academy For Skills & Employment and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Battersea Academy For Skills & Employment
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Battersea Academy For Skills & Employment, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Battersea Academy For Skills & Employment!
