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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create inspiring in-store experiences.
- Company: Join the vibrant team at Jo Malone London, part of Estée Lauder Companies.
- Benefits: Comprehensive training, career growth opportunities, and a fun work environment.
- Why this job: Unleash your creativity while connecting with customers and showcasing luxury products.
- Qualifications: Makeup artistry qualifications preferred, but passion and creativity are key!
- Other info: Be part of a diverse team that values trust, respect, and humour.
The predicted salary is between 28800 - 43200 £ per year.
Jo Malone London, Stylist, Battersea Power Station
Job description
Overview
Jo Malone London Stylist, Battersea role at The Estée Lauder Companies Inc. This position focuses on delivering an inspirational and personalized in-store experience, educating and delighting customers with creativity and technical expertise in makeup artistry.
The role involves working as part of a high-performing team to support in-store events and maintain high standards of visual merchandising to stand out in a competitive market. We welcome applicants with both certified makeup artistry qualifications and those with amateur level experience, with comprehensive training and development provided.
Responsibilities
- Deliver exceptional customer service and achieve service goals
- Maximise sales performance and productivity
- Build collaborative relationships with colleagues
- Support the execution of in-store events
- Maintain awareness of stock and inventory
- Maintain high visual merchandising standards and store environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to brand grooming guidelines
- Maintain high standards of housekeeping
Qualifications
- Qualification in makeup artistry or previous retail makeup experience is preferred, but applicants with amateur experience demonstrating high creative and technical ability are welcome
- Ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
- Previous experience with retail point-of-sale software
- Proof of right to live and work in the country if invited to attend for interview
The Role and Brand
At Jo Malone London, exceptional customer service is paramount. The role involves hosting visitors from around the world, showcasing The World of Jo Malone London, and facilitating events and services such as signature Hand and Arm massages, wedding consultations, floral crowns, chocolate tasting, and cocktail master classes. Creativity is part of daily work.
As a member of the Estée Lauder Companies, you will be part of a diverse global team and contribute to a culture centered on trust, respect and humour. Training and development opportunities are provided as part of our commitment to career growth.
Employment details
- Employment type: Full-time
- Seniority level: Not Applicable
- Job function: Design, Art/Creative, and Information Technology
- Industries: Personal Care Product Manufacturing
Referrals may increase your chances of interviewing at The Estée Lauder Companies Inc.
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Jo Malone London Stylist employer: Battersea Academy for Skills & Employment
Contact Detail:
Battersea Academy for Skills & Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London Stylist
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Jo Malone London's products and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios. This will help you feel more confident in delivering that exceptional service that Jo Malone London is known for.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which could give you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Jo Malone London team!
We think you need these skills to ace Jo Malone London Stylist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for makeup artistry and customer service shine through. We want to see how much you love what you do and how you can bring that energy to our team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in retail or makeup artistry. We’re looking for those standout moments that show us you’ve got the skills we need!
Be Authentic: In your cover letter, be yourself! Share your unique story and how it connects to Jo Malone London. We appreciate authenticity and want to know what makes you tick.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Battersea Academy for Skills & Employment
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Jo Malone London's range of products. Understand their unique selling points and be ready to discuss how you would educate customers about them. This shows your passion for the brand and your ability to deliver exceptional customer service.
✨Showcase Your Creativity
As a Stylist, creativity is key! Prepare to share examples of how you've used your makeup artistry skills in the past. Whether it’s a personal project or an event you’ve worked on, having tangible examples will help demonstrate your technical expertise and inspire confidence in your abilities.
✨Emphasise Teamwork
Jo Malone London values collaboration, so be ready to discuss how you work within a team. Think of specific instances where you’ve supported colleagues or contributed to a successful event. Highlighting your ability to build relationships will show that you’re a great fit for their high-performing team.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the Stylist role and the company culture. This not only shows your interest but also helps you gauge if Jo Malone London is the right fit for you. Ask about training opportunities or how they celebrate creativity within the team.
