At a Glance
- Tasks: Lead HR functions for NEON's exciting events across Europe, from recruitment to performance management.
- Company: Join NEON, a global leader in creating unforgettable experiential entertainment with major partnerships.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and the chance to shape memorable experiences.
- Why this job: Be part of a creative team that delivers world-class events and fosters an inclusive workplace culture.
- Qualifications: 8-10 years in HR management, preferably in events or hospitality; CIPD qualification is a plus.
- Other info: This role offers a unique opportunity to work with iconic brands like Disney and Marvel.
The predicted salary is between 43200 - 72000 £ per year.
Must have 8-10 years experience in HR management, preferably within the events or hospitality industry.
Role Description
Based in London, the Senior HR Manager will support all of NEON's events and shows in Europe, overseeing the full range of HR functions while reporting operationally to Senior Management at the Group Level and Country head at local level. This role includes managing recruitment, employee relations, performance management, and compliance, ensuring alignment with both business objectives and venue-specific needs. The manager will also coordinate administrative operations, including office management and vendor relations, to ensure seamless event execution. Strong leadership, strategic planning, and the ability to manage dynamic, event-driven environments are essential for success in this role. This role also functionally reports into Group HR in Singapore.
Role Responsibilities
- HR Management: Lead the recruitment process from job posting to onboarding to attract top talent. Oversee employee relations, performance management, and disciplinary actions. Ensure compliance with labour laws, regulations, and company policies. Implement HR strategies that align with the organization’s objectives. Foster a positive and inclusive workplace culture.
- Administrative Operations: Manage day-to-day administrative operations, including office management, vendor relations, and facilities management. Support the planning and execution of NEON's events and shows across Europe. Coordinate with local Country Head to ensure seamless event delivery. Handle logistics for meetings, site visits, and other venue-related activities.
- Reporting and Communication: Provide regular reports on HR metrics, employee performance, and administrative activities. Maintain effective communication with all stakeholders, including internal teams and external partners. Collaborate with local Country Head on operational needs and event requirements.
- Strategic Planning: Identify and implement process improvements to enhance operational efficiency. Support the development and execution of long-term HR and administrative strategies.
Required Education and Experience:
- Bachelor’s Degree or higher + equivalent work experience.
- 8-10 years of experience in HR management, preferably within the events or hospitality industry.
- Experience working in large-scale venues or with complex event operations.
- CIPD qualification or equivalent.
- Strong knowledge of UK labour laws and HR best practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple projects and work in a fast-paced, dynamic environment.
- Strong problem-solving skills and attention to detail.
- Proficiency in HR software and Microsoft Office Suite.
HR Manager- NEON London employer: Battersea Academy for Skills & Employment
Contact Detail:
Battersea Academy for Skills & Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Manager- NEON London
✨Tip Number 1
Familiarise yourself with NEON's unique projects and partnerships. Understanding their experiential entertainment offerings, like the Marvel and Harry Potter exhibitions, will help you demonstrate your enthusiasm and knowledge during interviews.
✨Tip Number 2
Network within the events and hospitality industry. Attend relevant events or join online forums to connect with professionals who may have insights about NEON or similar companies, which can give you an edge in your application.
✨Tip Number 3
Highlight your experience in managing HR functions in dynamic environments. Be prepared to discuss specific examples of how you've successfully navigated challenges in fast-paced settings, as this is crucial for the role at NEON.
✨Tip Number 4
Research UK labour laws and HR best practices thoroughly. Being well-versed in these areas will not only prepare you for potential interview questions but also show that you're serious about compliance and effective HR management.
We think you need these skills to ace HR Manager- NEON London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 8-10 years of HR management experience, especially in the events or hospitality industry. Use specific examples that demonstrate your leadership and strategic planning skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for experiential entertainment and how your background aligns with NEON's mission. Mention any relevant partnerships or projects you've worked on that relate to their work.
Highlight Relevant Skills: Emphasise your knowledge of UK labour laws, HR best practices, and your proficiency in HR software. Make sure to include your CIPD qualification if you have one, as it’s a key requirement for the role.
Showcase Problem-Solving Abilities: Provide examples in your application that illustrate your problem-solving skills and attention to detail. This is crucial for managing dynamic, event-driven environments like those at NEON.
How to prepare for a job interview at Battersea Academy for Skills & Employment
✨Showcase Your Experience
With 8-10 years of HR management experience required, be ready to discuss specific examples from your past roles, especially in the events or hospitality industry. Highlight your achievements and how they align with NEON's focus on experiential entertainment.
✨Understand NEON's Partnerships
Familiarise yourself with NEON's global partnerships and projects, such as those with Disney and Marvel. This knowledge will demonstrate your interest in the company and help you articulate how your HR strategies can support their unique operational needs.
✨Prepare for Dynamic Scenarios
Given the fast-paced nature of event-driven environments, prepare to discuss how you've successfully managed multiple projects simultaneously. Share examples that showcase your problem-solving skills and ability to adapt to changing circumstances.
✨Emphasise Leadership and Culture
NEON values a positive and inclusive workplace culture. Be prepared to discuss your leadership style and how you've fostered a supportive environment in previous roles. Share strategies you've implemented to enhance employee relations and performance management.