At a Glance
- Tasks: Keep our studio spotless and ready for action, ensuring a top-notch guest experience.
- Company: Join One City at the iconic Battersea Power Station.
- Benefits: Earn £12.80/hr plus unlimited access to One City classes.
- Other info: Flexible shifts with weekend work; thrive in a fast-paced environment.
- Why this job: Be the backbone of a high-performance studio and make a real difference.
- Qualifications: Reliability, attention to detail, and a team player attitude are essential.
The predicted salary is between 12.8 - 12.8 £ per hour.
- Facilities & Guest Experience Assistant
- Location: Battersea Power Station
Pay: £12.80 /hr
One City is looking for a reliable, detail-oriented individual to join our team as Facilities & Guest experience support.
This role is the backbone of the studio experience, a high-performance studio only feels high-performance when it's spotless, stocked, and ready to go.
You'll be responsible for maintaining our cleanliness standards throughout the day, keeping every space performance-ready from open to close.
KEY RESPONSIBILITIES
- Studio Cleanliness
- Between-Class Turnaround: Clean and reset studio rooms in between and after every class, ensuring the space is spotless and ready for the next session.
- Continuous Standards: Maintain consistent cleaning of changing rooms, walkways, and reception areas and back of house throughout your shift, not just at set intervals.
- Towels & Stock
- Towel Management: Keep towels cleaned, folded, and fully replenished throughout the day.
- Stock Replenishment: Monitor and top up amenities and consumables (toiletries, supplies, etc.) so members never find anything running low.
- Operational Support
- Proactive Eye: Spot and resolve cleanliness issues before they become member-facing problems.
- Team Coordination: Work alongside the Front of House and Studio Lead team to keep the whole studio "performance-ready" at all times.
What we're looking for
- Reliable & Consistent: You take pride in doing the small things right, every single time.
- Detail-Oriented: You notice what others miss
- Fast-Paced Environment: You're comfortable working around a live, busy studio without disrupting the member experience.
- Team Player: You work well independently but stay coordinated with the wider studio team.
- THE LOGISTICS
- Flexibility is Key: Shifts can start as early as 5:30am or finish as late as 8:30pm.
- Weekend Energy: We're open 7 days a week, so regular weekend work is required.
WHY ONE CITY?
- Competitive Pay: £12.80 /hr.
- UNLIMITED One City classes
Facilities & Guest Experience Assistant - One City in Battersea employer: Battersea Academy for Skills & Employment
At Battersea Academy for Skills & Employment, we pride ourselves on being an exceptional employer that values our employees' well-being and professional growth. Located in the vibrant Battersea Power Station area, we offer a supportive work culture with a range of benefits including private healthcare, an enhanced pension scheme, and generous holiday allowances. Our commitment to employee development is reflected in our engaging social activities and bonus schemes, making it a rewarding place to build your career.
Contact Details:
Battersea Academy for Skills & Employment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities & Guest Experience Assistant - One City in Battersea
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Battersea Academy for Skills & Employment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Battersea Academy for Skills & Employment
Don't be shy about reaching out to Battersea Academy for Skills & Employment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Facilities & Guest Experience Assistant - One City in Battersea
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Battersea Academy for Skills & Employment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Battersea Academy for Skills & Employment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
