At a Glance
- Tasks: Engage visitors and manage retail operations in a vibrant museum setting.
- Company: Battersea Power Supplies Museum and Gift Shop, a cultural icon in London.
- Benefits: Competitive salary, creative environment, and opportunities for personal growth.
- Other info: Be part of exciting events and workshops in a unique cultural hub.
- Why this job: Join a dynamic team and contribute to London's rich cultural heritage.
- Qualifications: Retail experience and strong customer engagement skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a friendly, motivated and customer-focused Retail and Museum Assistant Manager to join our team in Battersea Power Station, London. This role combines museum visitor engagement with retail responsibilities and would suit someone with previous experience of working in a museum, gallery or cultural venue. Strong sales skills in a retail/cultural environment are essential.
Key Responsibilities- Provide a welcoming and professional experience for museum visitors
- Warmly engage customers in the museum shop, demonstrate deep product knowledge and upsell where appropriate
- Process sales transactions and fulfil online orders where necessary
- Answer visitor enquiries and share information about the museum, events and promotions
- Facilitate monthly events hosted by a variety of visiting artists, designers and makers including craft workshops and studio pop-ups
- Maintain high visual merchandising standards
- Receive and process deliveries, adding new stock to inventory
- Maintain an organised stock room, assisting with stock management and shop floor replenishment
- Compile daily trade reports and share with colleagues and management
- Carry out delegated tasks with accuracy
- Carry out opening/closing and assist with waste disposal as required
- Minimum two years retail experience, using POS systems eg. Lightspeed and Shopify, in a customer-facing environment
- Professional, approachable and confident dealing with museum visitors & customers
- Ability to work weekends
- Excellent interpersonal skills
- Excellent communication skills with visitors, colleagues and management
- Ability to contribute to a positive work environment
- Ability to work collaboratively as part of a team and also independently
- Experience in visitor engagement or public-facing roles
- Experience in a retail operation of a museum, gallery or cultural venue
- Interest in museums, arts and culture, as well as in creative retail and artisanal products.
- Open to sharing ideas with the buying/events team on new products and workshops that could be hosted in-store.
- Experience in fulfilling online orders
Located in Turbine Hall A, Battersea Power Supplies Museum and Gift Shop offers a unique insight into the Power Station’s remarkable story. The museum traces its journey from pioneering electricity supplier to cultural icon, highlighting the vision, innovation and collaboration behind its transformation into one of London’s most vibrant destinations.
An enduring symbol of London’s industrial heritage and architectural ambition, Battersea Power Station continues to evolve. This spirit of reinvention is reflected in the gift shop, where a stylishly curated collection celebrates its rich history and dynamic design impact. From books and prints to homewares, souvenirs and wearables, each item is thoughtfully selected from some of London’s and the UK’s most exciting artists, designer-makers and independent brands. The museum holds monthly craft workshops and studio pop-up events, establishing itself as a growing creative hub within London’s vibrant art scene.
Location: Battersea Power Station, London
Type: Part-time / Permanent
Salary: Competitive
Battersea Power Supplies Museum and Gift Shop- Assistant Manager employer: Battersea Academy For Skills & Employment
Battersea Power Supplies Museum and Gift Shop is an exceptional employer, offering a vibrant work environment that blends retail with cultural engagement in the heart of London. Employees benefit from a supportive team culture, opportunities for professional growth through workshops and events, and the chance to work in a unique venue that celebrates creativity and innovation. With a focus on customer experience and community involvement, this role promises meaningful and rewarding employment for those passionate about arts and culture.
Contact Details:
Battersea Academy For Skills & Employment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Battersea Power Supplies Museum and Gift Shop- Assistant Manager
✨Tip Number 1
Get to know the museum and shop inside out! Familiarise yourself with the exhibits, products, and upcoming events. This way, when you chat with visitors or customers, you can share your passion and knowledge, making their experience even better.
✨Tip Number 2
Network like a pro! Attend events at the museum and engage with artists, designers, and other visitors. Building connections can lead to opportunities and recommendations that might just land you the job.
✨Tip Number 3
Show off your sales skills! When you're in the shop, don’t just stand behind the counter. Approach customers, ask questions, and suggest products based on their interests. The more you engage, the more likely you are to make a sale and impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our Battersea Power Supplies family. Don’t miss out!
We think you need these skills to ace Battersea Power Supplies Museum and Gift Shop- Assistant Manager
Some tips for your application 🫡
Show Your Passion for Culture:When writing your application, let your love for museums and culture shine through! We want to see how your interests align with our mission at Battersea Power Supplies. Share any relevant experiences that highlight your enthusiasm for the arts.
Tailor Your Experience:Make sure to customise your application to reflect your retail experience, especially in customer-facing roles. We’re looking for someone who can engage visitors and upsell products, so highlight those skills and any specific achievements in your previous jobs.
Be Personable and Professional:Your written application should convey your friendly and approachable nature. Use a warm tone and professional language to show us you’re the perfect fit for engaging with our visitors and customers at the museum shop.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at Battersea Academy For Skills & Employment
✨Know Your Stuff
Make sure you brush up on the history of Battersea Power Station and its transformation into a cultural hub. Familiarise yourself with the museum's exhibits and the types of products sold in the shop. This will help you engage visitors and demonstrate your passion for the role.
✨Show Off Your Sales Skills
Prepare to discuss your previous retail experience, especially any roles where you had to upsell or manage customer interactions. Think of specific examples where you successfully engaged customers and increased sales, as this will show you understand the importance of strong sales skills in a cultural environment.
✨Be Personable and Professional
As this role involves a lot of visitor engagement, practice your interpersonal skills. Be ready to showcase your friendly and approachable nature during the interview. Consider how you would handle different visitor enquiries and think about ways to create a welcoming atmosphere.
✨Bring Ideas to the Table
Since the role involves contributing to events and product selection, come prepared with ideas! Think about potential workshops or products that could resonate with visitors. This shows your enthusiasm for the role and your willingness to collaborate with the team.
