Administrative Support Assistant (HR, Operations & Corporate Sales)- NEON

NEON is a leading global experience entertainment company dedicated to creating extraordinary, immersive, and large-scale experiences. We believe that people all around the world should be able to Get Closer™ to what they love and who they love. By being the bridge that allows fans and families to cross into familiar yet new worlds, we create NEON experiences, and unforgettable memories.
From imagining, re-imagining, designing, and building large-scale exhibits, installations, and attractions, to crafting bespoke multimedia experiences, NEON delivers unparalleled entertainment experiences that capture the hearts and minds of audiences worldwide.
With over 60 years of experience delivering globally recognised key projects, our team takes pride in our
turn-key solutions for our clients worldwide.

We are seeking a highly organised and proactive Administrative Support Assistant to provide comprehensive support across HR, operational, and corporate sales functions.

The successful candidate will play a key role in ensuring the efficient running of business operations, supporting employee lifecycle activities in line with UK employment practices, and assisting the sales function in delivering excellent client service.

Responsibilities:
HR Administration
• Support end-to-end onboarding and offboarding processes, including issuing contracts of
employment and new starter documentation
• Maintain accurate and up-to-date employee records in accordance with GDPR requirements
• Monitor and record annual leave, sickness absence, and other statutory leave (e.g.
maternity/paternity)
• Assist with payroll administration, including collating and submitting accurate data to payroll
providers
• Support compliance with UK employment legislation and internal HR policies
• Assist with right to work and criminal record checks and employee documentation

JOB DESCRIPTION

NEON transforms and re-imagines the experience and the business of the travelling and permanent exhibition. NEON brings everyone, fans and families, closer to what they love and closer to each other. Bringing multi-disciplinary experts from the entertainment industry and various other relevant practices like finance, marketing and engineering. Since 2011 and even more so starting in 2017, NEON (fka Cityneon) has embarked on a journey of exponential growth that continues to this day. NEON combines all practices from the entertainment world, from theatrical technics to the most relevant recent technologies, to create engaging experiences.

Neon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics.

Neon expressly prohibits any form of workplace harassment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Neon VHE’s employees to perform their job duties may result in discipline up to and including discharge.

Administrative & Operational Support
• Manage shared inboxes, ensuring timely and professional responses to enquiries
• Coordinate meetings, prepare agendas, and take minutes where required
• Maintain calendars and schedule appointments
• Prepare reports, presentations, and business documentation
• Ensure accurate filing systems (electronic and/or paper-based) are maintained
• Act as a first point of contact for internal administrative queries
• Support general office operations and facilities coordination (if applicable)
Corporate Sales Support
• Maintain and update CRM systems with accurate client, prospect, and pipeline data
• Assist in the preparation of proposals, quotations, and service agreements
• Track sales activity and produce regular pipeline and performance reports
• Coordinate client meetings, presentations, and follow-up communications
• Support lead generation and marketing initiatives where required
• Liaise with internal teams to ensure timely delivery of products/services
Skills & Experience
• Previous experience in an administrative, HR, or sales support role
• Strong organisational skills with the ability to prioritise workload effectively
• Excellent written and verbal communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook) or Google Workspace
• Experience using CRM systems (e.g. Salesforce, HubSpot) is advantageous
• High level of accuracy and attention to detail
• Ability to handle confidential information with discretion
Knowledge & Compliance
• Basic understanding of UK employment law and HR best practice
• Familiarity with GDPR and data protection principles
• Awareness of payroll processes and statutory requirements is desirable
Personal Attributes
• Proactive and self-motivated with a strong work ethic
• Professional and approachable manner
• Strong interpersonal skills and ability to work collaboratively
• Flexible and adaptable to changing business needs
• Problem-solving mindset

Location – London Battersea, SW
Contract type – Fixed term contract – 6 months, with the possibility of extension.
Hybrid working – must be able to work in the office 3 days per week minimum.
Reports to – MD Europe
Salary – £30,000 – £33,000 per annum pro rata
*You must have the right to work in the UK*