At a Glance
- Tasks: Create unforgettable experiences for visitors at an exciting exhibition.
- Company: Join NEON, a leading global experience entertainment company.
- Benefits: Competitive hourly rate of £14.80 and flexible shifts available.
- Other info: Opportunity to work in a vibrant cultural venue at Battersea Power Station.
- Why this job: Be part of a dynamic team and enhance visitor engagement.
- Qualifications: Enthusiasm for working with people and excellent communication skills.
The predicted salary is between 30784 - 30784 £ per year.
NEON is a leading global experience entertainment company dedicated to creating extraordinary, immersive and large‑scale experiences. We create unforgettable moments for audiences worldwide.
Neon at Battersea Power Station has quickly established itself as a leading cultural venue. In this position you’ll play an integral role in creating an outstanding visitor experience for our guests.
Responsibilities- Ensure that visitors feel welcome and engaged with the exhibition and safe in our venue.
- Monitor visitor flow and assist our security team with crowd management during busy periods.
- Ensure cleanliness and tidiness within visitor areas, reporting any concerns to the venue housekeeping staff.
- Collaborate with other venue staff to enhance the overall visitor experience.
- Experience working in a museum, gallery, tourist attraction or major events (preferred).
- Enthusiasm and love of working with people is key.
- Excellent communication skills and ability to work in a close team with a friendly manner.
- Ability to juggle multiple tasks with precision and a keen eye for detail.
- Flexible schedule, prepared to work weekends and public holidays.
- On your feet for most of the day as you help show visitors through the exhibition.
- Various shifts available to accommodate the dynamic operating hours of the Ramses and the Pharaoh’s Gold exhibition.
- Full‑time (35+ hours per week) and part‑time (16+ hours per week) positions available.
- Location – Neon at Battersea Power Station, London SW11 8DQ.
- Contract type – Fixed‑term until 3rd January 2027.
- Reports to – Venue Duty Manager/Head of Venue Operations.
- Hourly rate – £14.80.
Neon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Neon expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Neon employees to perform their job duties may result in discipline up to and including discharge.
Visitor Assistant - NEON- Ramses and the Pharaoh’s Gold employer: Battersea Academy For Skills & Employment (Base)
At NEON, we pride ourselves on being a vibrant and inclusive employer, offering our Visitor Assistants the chance to be part of an extraordinary cultural venue at Battersea Power Station. With a focus on employee growth and a collaborative work culture, we provide flexible shifts and a supportive environment where your passion for engaging with visitors can truly shine. Join us in creating unforgettable experiences while enjoying competitive pay and the opportunity to work in one of London's most iconic locations.
Contact Details:
Battersea Academy For Skills & Employment (Base) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Assistant - NEON- Ramses and the Pharaoh’s Gold
✨Tip Number 1
Get to know the venue! Before your interview, take some time to visit NEON at Battersea Power Station. Familiarising yourself with the space and the exhibition will not only impress the interviewers but also help you understand how to enhance the visitor experience.
✨Tip Number 2
Show off your people skills! In your conversations, highlight your enthusiasm for working with visitors. Share specific examples of how you've engaged with guests in previous roles, as this will demonstrate your ability to create a welcoming atmosphere.
✨Tip Number 3
Be ready to multitask! During interviews, be prepared to discuss how you handle busy situations. Share stories that showcase your ability to juggle multiple tasks while maintaining a keen eye for detail—this is crucial for managing visitor flow effectively.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the NEON careers page. This way, you’ll stay updated on any new opportunities and can easily track your application status.
We think you need these skills to ace Visitor Assistant - NEON- Ramses and the Pharaoh’s Gold
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for working with people shine through! We want to see that you’re excited about creating memorable experiences for our visitors.
Tailor Your Experience:Make sure to highlight any relevant experience you have in museums, galleries, or events. We love seeing how your background can contribute to the vibrant atmosphere at NEON!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Visitor Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with NEON.
How to prepare for a job interview at Battersea Academy For Skills & Employment (Base)
✨Know the Venue Inside Out
Before your interview, take some time to research NEON and the Ramses and the Pharaoh’s Gold exhibition. Familiarise yourself with the venue's layout, key exhibits, and any special events. This will not only show your enthusiasm but also help you answer questions about how you would enhance the visitor experience.
✨Show Off Your People Skills
Since this role is all about engaging with visitors, be prepared to demonstrate your excellent communication skills. Think of examples from your past experiences where you've successfully interacted with people, resolved issues, or contributed to a positive atmosphere. A friendly and approachable attitude goes a long way!
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle busy periods and crowd management. Prepare by thinking through scenarios where you had to juggle multiple tasks or manage a large group of people. Highlight your attention to detail and how you ensured safety and cleanliness in those situations.
✨Flexibility is Key
Since the role requires working weekends and public holidays, be ready to discuss your availability. Show that you're adaptable and willing to work varied shifts. This demonstrates your commitment to the role and your understanding of the dynamic nature of the venue's operations.
