At a Glance
- Tasks: Create unforgettable experiences for visitors at a leading cultural venue.
- Company: Join NEON, a global leader in immersive entertainment.
- Benefits: Competitive pay, flexible shifts, and a vibrant work environment.
- Other info: Opportunities for full-time and part-time roles with career growth potential.
- Why this job: Be part of an exciting team that brings art and culture to life.
- Qualifications: Love for people, great communication skills, and teamwork spirit.
The predicted salary is between 30784 - 30784 € per year.
NEON is a leading global experience entertainment company dedicated to creating extraordinary, immersive and large‑scale experiences. We create unforgettable moments for audiences worldwide.
Neon at Battersea Power Station has quickly established itself as a leading cultural venue. In this position you’ll play an integral role in creating an outstanding visitor experience for our guests.
Responsibilities- Ensure that visitors feel welcome and engaged with the exhibition and safe in our venue.
- Monitor visitor flow and assist our security team with crowd management during busy periods.
- Ensure cleanliness and tidiness within visitor areas, reporting any concerns to the venue housekeeping staff.
- Collaborate with other venue staff to enhance the overall visitor experience.
- Experience working in a museum, gallery, tourist attraction or major events (preferred).
- Enthusiasm and love of working with people is key.
- Excellent communication skills and ability to work in a close team with a friendly manner.
- Ability to juggle multiple tasks with precision and a keen eye for detail.
- Flexible schedule, prepared to work weekends and public holidays.
- On your feet for most of the day as you help show visitors through the exhibition.
- Various shifts available to accommodate the dynamic operating hours of the Ramses and the Pharaoh’s Gold exhibition.
- Full‑time (35+ hours per week) and part‑time (16+ hours per week) positions available.
- Location – Neon at Battersea Power Station, London SW11 8DQ.
- Contract type – Fixed‑term until 3rd January 2027.
- Reports to – Venue Duty Manager/Head of Venue Operations.
- Hourly rate – £14.80.
Neon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Neon expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Neon employees to perform their job duties may result in discipline up to and including discharge.
Visitor Assistant - NEON employer: Battersea Academy For Skills & Employment (Base)
At NEON, we pride ourselves on being a vibrant and inclusive employer that values creativity and collaboration. Working at our iconic Battersea Power Station location offers you the chance to be part of a dynamic team dedicated to delivering exceptional visitor experiences in a culturally rich environment. With flexible working hours, opportunities for personal growth, and a commitment to employee well-being, NEON is an excellent place to build a rewarding career in the entertainment industry.
Contact Detail:
Battersea Academy For Skills & Employment (Base) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Assistant - NEON
✨Tip Number 1
Get to know the venue! Before your interview, take a trip to NEON at Battersea Power Station. Familiarise yourself with the exhibitions and the vibe. This will not only help you feel more confident but also show your genuine interest in creating an outstanding visitor experience.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with visitors, think of some scenarios where you can demonstrate your excellent communication skills. Role-play with a friend or family member to get comfortable with handling different types of visitors.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your passion for working with people shines through. Share specific examples of how you've created memorable experiences in previous roles, whether in museums, galleries, or events.
✨Tip Number 4
Be flexible and ready to adapt! The job requires juggling multiple tasks, so during your interview, highlight your ability to stay organised and calm under pressure. Mention any past experiences where you successfully managed busy situations, especially in a team setting.
We think you need these skills to ace Visitor Assistant - NEON
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for working with people shine through! We want to see that you’re excited about creating memorable experiences for our visitors.
Tailor Your Experience:Make sure to highlight any relevant experience you have in museums, galleries, or events. We love seeing how your background can contribute to the vibrant atmosphere at NEON!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for attention to detail!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our team at NEON.
How to prepare for a job interview at Battersea Academy For Skills & Employment (Base)
✨Know the Venue Inside Out
Before your interview, take some time to research NEON and its exhibitions. Familiarise yourself with the current shows and the overall mission of the venue. This will not only show your enthusiasm but also help you answer questions about how you can enhance the visitor experience.
✨Show Off Your People Skills
Since this role is all about creating a welcoming atmosphere, be prepared to discuss your previous experiences working with the public. Share specific examples where you’ve successfully engaged with visitors or managed crowd flow, highlighting your communication skills and friendly approach.
✨Demonstrate Your Attention to Detail
In your interview, emphasise your ability to juggle multiple tasks while maintaining a keen eye for detail. You might want to mention any past roles where you had to ensure cleanliness or report issues promptly, as this aligns perfectly with the responsibilities of the Visitor Assistant.
✨Be Ready for Flexibility
Since the job requires a flexible schedule, be honest about your availability during weekends and public holidays. Show that you’re adaptable and willing to work in a dynamic environment, which is crucial for managing busy periods at the venue.
