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For Companies At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer service, and manage daily store operations.
- Company: Join ThruDark, a passionate brand at the iconic Battersea Power Station.
- Benefits: Competitive pay, ThruDark kit vouchers, and a supportive workplace culture.
- Why this job: Be part of an exciting new launch and inspire others with your leadership.
- Qualifications: Experience in retail supervision and strong communication skills required.
- Other info: Flexible hours, including weekends, with opportunities for personal growth.
The predicted salary is between 24992 - 37488 £ per year.
ThruDark is recruiting for a Store Supervisor to support the launch and operation of our new store at Battersea Power Station. This is a customer-facing role suited to a confident, driven individual with strong interpersonal and leadership skills. As Store Supervisor, you will play a key role in the daily running of the store—leading by example on the shop floor, ensuring exceptional customer service, maintaining operational standards, and supporting your team to deliver a best-in-class retail experience. You’ll uphold the ThruDark values of Humility, Unity and Integrity while inspiring those around you to do the same.
Key Responsibilities
- Lead by example, delivering excellent customer service and a positive in-store experience.
- Motivate and guide the team to achieve sales and performance targets.
- Support daily store operations, including opening and closing duties, cash handling and stock management.
- Assist with product presentation and visual merchandising to maintain brand standards.
- Manage and resolve customer queries professionally and efficiently.
- Work collaboratively with the Store Manager on commercial decisions and operational improvements.
- Ensure compliance with health and safety regulations and company procedures.
- Maintain a clean, organised, and welcoming sales environment.
- Demonstrate strong product knowledge and enthusiasm for the brand.
About You
- Proven experience in a supervisory or senior sales role within premium or performance retail.
- Excellent communication and leadership skills.
- Ability to work flexibly, including evenings, weekends, and bank holidays.
- Commercial awareness and a proactive attitude.
- Strong organisational and multitasking abilities.
- Confidence using POS systems and basic MS Office.
Desirable but not essential
- Experience working with premium or technical apparel (outdoor, tactical, performance, or lifestyle brands).
- Experience handling VIP or high-value customers.
- Personal interest in outdoor pursuits, fitness, adventure.
In Return
- Be part of a passionate, high-performing retail team during an exciting new launch.
- Competitive hourly rate.
- ThruDark kit vouchers throughout the contract.
- All the latest tech & software you need to perform your role.
- Enhanced pension scheme.
- Supportive and inclusive workplace culture.
Our Commitment
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
Store Supervisor - ThruDark employer: Battersea Academy For Skills & Employment (Base)
Contact Detail:
Battersea Academy For Skills & Employment (Base) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor - ThruDark
✨Tip Number 1
Get to know the company culture! Before your interview, check out ThruDark's social media and website. Understanding their values of Humility, Unity, and Integrity will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or resolved customer issues. Being able to share these stories will demonstrate your capability as a Store Supervisor.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the brand's style. This shows you understand the premium nature of ThruDark and are ready to represent them on the shop floor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the ThruDark team at Battersea Power Station.
We think you need these skills to ace Store Supervisor - ThruDark
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for retail and customer service. A bit of enthusiasm can go a long way!
Tailor Your Experience: Make sure to highlight your relevant experience in supervisory roles or premium retail. We’re looking for someone who can lead by example, so share specific examples of how you've motivated teams or improved customer experiences.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the Store Supervisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the ThruDark team right from the start!
How to prepare for a job interview at Battersea Academy For Skills & Employment (Base)
✨Know the Brand Inside Out
Before your interview, make sure you research ThruDark thoroughly. Understand their values of Humility, Unity, and Integrity, and be ready to discuss how you embody these in your work. This will show your genuine interest in the brand and its mission.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've motivated a team or resolved conflicts. Highlight your ability to inspire others and maintain high standards in customer service.
✨Demonstrate Your Customer Service Expertise
Be ready to discuss specific instances where you've provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will illustrate your capability to manage customer queries professionally.
✨Prepare for Operational Questions
Since the role involves daily store operations, brush up on your knowledge of cash handling, stock management, and health and safety regulations. Be prepared to answer questions about how you would handle opening and closing duties or ensure compliance with company procedures.
