At a Glance
- Tasks: Lead a passionate team to exceed sales goals and create amazing customer experiences.
- Company: Join Reformation, a brand committed to sustainability and excellence.
- Benefits: Earn £15 per hour with flexible scheduling and a vibrant work environment.
- Other info: Opportunity for growth in a supportive and dynamic team.
- Why this job: Be a brand ambassador and make a real impact in a fast-paced retail setting.
- Qualifications: Retail experience and strong interpersonal skills are essential.
The predicted salary is between 15 - 15 £ per hour.
Sales Supervisor
No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence.
Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand.
The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals.
Reporting to the Store Manager, essential responsibilities include but are not limited to:
What You’ll Do
- Consistently meet and exceed sales goals
- Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships
- Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
- Contribute to a technology led in-store experience for customers that both surprises and delights them
- Maintain extraordinary customer experience feedback scores on service evaluation through NPS.
- Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation
- Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products.
- Track metrics for BOH fulfilment, mis-pulls, cycle counts & overall inventory accuracy.
Use this information to grow the team further and take action when necessary alongside in-store leadership
- Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership
- Onboard new hires while providing in the moment coaching to improve performance of existing associates
- Contribute and lead through training and customer experience programs
- Maintain and manage a professional, healthy, and productive work environment alongside team in store
What you’ll bring
- Retail Experience required.
- Experience working with a sales or retail organization and/or operationally intensive business.
- Ability to work in a fast-paced and ever-changing environment
- Strong interpersonal skills and the ability to interact effectively with diverse personalities
- Driven approach to take on new challenges with the self-motivation for your work and career
- Excellent communicator with a passion for people
- An effective and expedient problem-solver with a keen attention to detail
- Positive attitude and feels there is no task too small and no task too large
- Full Time, Hourly
- Available to work a minimum 40 hours per week
- Daily open availability across a full 7 day work week
- Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business
- £15 per hour
- #J-18808-Ljbffr
Sales Supervisor - Reformation - Battersea Power Station employer: Battersea Academy for Skills & Employment (BASE)
Battersea Academy for Skills & Employment (BASE) is an excellent employer, offering a vibrant work culture in the heart of London at the iconic Battersea Power Station. With a focus on employee growth and development, we provide opportunities for training and advancement while fostering a supportive environment that values proactive service and teamwork. Join us to be part of a dynamic team dedicated to making a meaningful impact in the community.
Contact Details:
Battersea Academy for Skills & Employment (BASE) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Supervisor - Reformation - Battersea Power Station
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Battersea Academy for Skills & Employment (BASE), so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Battersea Academy for Skills & Employment (BASE)!
We think you need these skills to ace Sales Supervisor - Reformation - Battersea Power Station
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Battersea Academy for Skills & Employment (BASE), customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Battersea Academy for Skills & Employment (BASE) and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Battersea Academy for Skills & Employment (BASE) that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Battersea Academy for Skills & Employment (BASE)
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
