At a Glance
- Tasks: Deliver top-notch customer service and engage with chocolate lovers daily.
- Company: Join Läderach, a renowned Swiss chocolate manufacturer with a rich heritage.
- Benefits: Enjoy generous discounts, training opportunities, and a fun work environment.
- Other info: Experience unique career growth in a dynamic and supportive atmosphere.
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
High-quality fresh chocolate — that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2,500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.
What you can expect:
- You provide the highest level of customer service and engagement.
- You develop a thorough knowledge of products in store.
- You achieve and exceed individual and store sales targets by using effective selling skills, focusing on upselling, UPT, ATV and productivity.
- You maintain merchandising standards in accordance with brand guidelines.
- You follow all operational procedures in the store and in the stock room.
What we expect from you:
- You love interacting with customers.
- You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can‑do attitude, facing all situations in the store.
- You like to work independently as well as in a team.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You have an exceptional awareness of quality and hygiene.
- You love chocolate and are passionate about fine food.
What we offer you:
- An exciting working environment with motivated colleagues.
- A position with lots of personal responsibility.
- The opportunity to contribute fresh ideas.
- An open and respectful feedback culture.
- In‑house and external further training.
- Unique career opportunities.
- Generous discounts on our products.
- Chocolate at work.
Own it. Grow it. Make it fresh.
Sales Associate- Laderach employer: Battersea Academy For Skills & Employment (Base)
Läderach is an exceptional employer that offers a vibrant and dynamic working environment in the picturesque canton of Glarus, where you can immerse yourself in the world of high-quality Swiss chocolate. With a strong emphasis on personal responsibility, employee growth, and a culture of open feedback, we empower our team members to contribute fresh ideas while enjoying generous discounts on our exquisite products. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences and innovative chocolate creations.
Contact Details:
Battersea Academy For Skills & Employment (Base) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate- Laderach
✨Tip Number 1
Get to know the company! Before your interview, dive into Läderach's history and values. Understanding their passion for high-quality chocolate will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve gone above and beyond. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your enthusiasm for chocolate! Whether it’s sharing your favourite flavours or discussing how you’d upsell products, let your passion shine through. This is a chance to demonstrate that you’re not just looking for any job, but you want to be part of the Läderach family.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. Plus, it shows you’re proactive and keen!
We think you need these skills to ace Sales Associate- Laderach
Some tips for your application 🫡
Show Your Passion for Chocolate:When writing your application, let your love for chocolate shine through! Share why you’re excited about working with Läderach and how you can contribute to creating that fantastic customer experience we all strive for.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in customer service. We want to see how you’ve engaged with customers in the past and how you plan to bring that hands-on mentality to our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This shows us that you have excellent written communication skills, which are super important for this role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Battersea Academy For Skills & Employment (Base)
✨Know Your Chocolate
Before the interview, dive deep into Läderach's product range. Familiarise yourself with their unique offerings and any recent innovations. This knowledge will not only impress your interviewers but also show your genuine passion for fine food and chocolate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to create a memorable experience for customers, as this aligns perfectly with what Läderach expects from their Sales Associates.
✨Demonstrate Team Spirit
Läderach values teamwork, so be ready to discuss how you've successfully collaborated with others in previous roles. Share specific instances where your hands-on mentality and enthusiasm helped foster a positive team environment.
✨Embrace the Can-Do Attitude
During the interview, maintain a positive and proactive attitude. Be prepared to discuss how you tackle challenges and adapt to new situations. This mindset is crucial for thriving in a dynamic retail environment like Läderach.
