At a Glance
- Tasks: Ensure guests have a seamless experience and provide exceptional service.
- Company: Art'otel London Battersea, a premium lifestyle hotel in a vibrant neighbourhood.
- Benefits: Competitive pay, discounts, 30 days holiday, and wellness perks.
- Why this job: Join a creative team and inspire guests with your passion for art and hospitality.
- Qualifications: Strong work ethic, personable, and a love for customer service.
- Other info: Dynamic environment with opportunities for growth and development.
Overview
Art \’otel is looking to recruit a Receptionist
Location: London Battersea Power Station
Department: Front Office
Job Level: Team Member
Job Type: Full Time
Hours per week: 40 Per Week
Salary: £13.48 plus incentive (10% of room upgrade, £1 per breakfast voucher and £2 per restaurant voucher)
Receptionist – art’otel Battersea
We are recruiting for our art’otel in London Battersea! A premium lifestyle hotel situated in the heart of the iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art’otel London Battersea power station sits in the heart of this energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station.
As our Receptionist, you will receive:
- Salary: £13.48 per Hour plus incentive
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- 30 days of holiday per year – including bank holidays, increasing with years of service
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- 24/7 employee assistance programme
- Rota given 2 weeks in advance
- Departmental productivity & service incentive scheme
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
Your journey so far …
You take pride in ensuring our guests have a seamless experience and enjoy collaborating with other departments. You strive to provide the best service possible with every interaction with our guests from check-ins to simply answering the phone. You will have a strong work ethic and be well presented and personable and ensure each guest has a memorable experience.
If you share a passion for art, culture and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.
Be bold. Be creative. Be original.
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Receptionist - Art\'otel London Battersea Power Station employer: Battersea Academy For Skills & Employment (Base)
Contact Detail:
Battersea Academy For Skills & Employment (Base) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Art\'otel London Battersea Power Station
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Battersea Power Station and check out the vibe. Familiarising yourself with the area and the hotel’s offerings will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will help you feel more confident when it comes to answering questions about guest interactions and handling phone calls during the interview.
✨Tip Number 3
Show off your personality! When you’re at the interview, let your passion for art and hospitality shine through. Share personal stories that highlight your customer service skills and how you’ve gone above and beyond for guests in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show that you’re genuinely interested in joining the team.
We think you need these skills to ace Receptionist - Art\'otel London Battersea Power Station
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for art and hospitality. A touch of creativity can make your application stand out!
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that aligns with the Receptionist role. Focus on customer service skills and any previous roles in hospitality. We love seeing how your journey has prepared you for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for art’otel. Share specific examples of how you’ve provided exceptional service in the past and how you can contribute to our vibrant team. Keep it engaging and concise!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Battersea Academy For Skills & Employment (Base)
✨Know the Venue
Before your interview, take some time to research art’otel London Battersea Power Station. Familiarise yourself with its unique features, the surrounding area, and the services offered. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for guests. During the interview, highlight your communication skills and any previous experience in customer service. Share specific examples of how you've handled challenging situations or gone above and beyond for a guest.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and the hotel's culture. This demonstrates your enthusiasm for the position and helps you assess if it's the right fit for you.