At a Glance
- Tasks: Deliver exceptional customer service and engage with chocolate lovers daily.
- Company: Join Läderach, a renowned Swiss chocolate manufacturer with a rich heritage.
- Benefits: Enjoy generous product discounts, training opportunities, and a fun work environment.
- Other info: Experience unique career growth in a dynamic and supportive atmosphere.
- Why this job: Be part of a passionate team and share your love for high-quality chocolate.
- Qualifications: Great communication skills and a positive attitude towards teamwork and customers.
The predicted salary is between 20000 - 25000 £ per year.
High-quality fresh chocolate — that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2,500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.
What you can expect:
- You provide the highest level of customer service and engagement.
- You develop a thorough knowledge of products in store.
- You achieve and exceed individual and store sales targets by using effective selling skills, focusing on upselling, UPT, ATV and productivity.
- You maintain merchandising standards in accordance with brand guidelines.
- You follow all operational procedures in the store and in the stock room.
What we expect from you:
- You love interacting with customers.
- You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can‑do attitude, facing all situations in the store.
- You like to work independently as well as in a team.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You have an exceptional awareness of quality and hygiene.
- You love chocolate and are passionate about fine food.
What we offer you:
- An exciting working environment with motivated colleagues.
- A position with lots of personal responsibility.
- The opportunity to contribute fresh ideas.
- An open and respectful feedback culture.
- In‑house and external further training.
- Unique career opportunities.
- Generous discounts on our products.
- Chocolate at work.
Own it. Grow it. Make it fresh.
Sales Associate- Laderach in London employer: Battersea Academy For Skills & Employment (Base)
Läderach is an exceptional employer that offers a vibrant and dynamic work environment set against the stunning backdrop of the Swiss Alps. With a strong emphasis on personal responsibility and professional growth, employees are encouraged to contribute fresh ideas and benefit from in-house training and unique career opportunities. The company fosters a culture of respect and collaboration, ensuring that every team member feels valued while enjoying generous discounts on exquisite chocolate products.
Contact Details:
Battersea Academy For Skills & Employment (Base) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate- Laderach in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Läderach's products and values. When you walk into that interview, you want to show them you're not just another candidate; you're a chocolate enthusiast who truly gets what they're all about.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your hands-on mentality and enthusiasm. Role-play with a friend or family member to nail those responses and show how you'd engage with customers in-store.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Läderach values collaboration, so highlight your ability to contribute fresh ideas while also supporting your colleagues.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Läderach family and ready to bring your passion for chocolate to the table.
We think you need these skills to ace Sales Associate- Laderach in London
Some tips for your application 🫡
Show Your Passion for Chocolate:When writing your application, let your love for chocolate shine through! Share why you’re excited about working with Läderach and how you can contribute to creating that fantastic customer experience.
Highlight Your Customer Service Skills:Make sure to emphasise your customer service experience. We want to see examples of how you've engaged with customers in the past and how you’ve gone above and beyond to provide top-notch service.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Battersea Academy For Skills & Employment (Base)
✨Know Your Chocolate
Before the interview, dive deep into Läderach's product range. Familiarise yourself with their unique offerings and any recent innovations. This knowledge will not only impress your interviewers but also show your genuine passion for fine food and chocolate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to create a fantastic experience for customers. This aligns perfectly with what Läderach expects from their Sales Associates.
✨Demonstrate Team Spirit
Läderach values teamwork, so be ready to discuss how you work well in a team setting. Share stories that illustrate your hands-on mentality and how you’ve contributed positively to team dynamics in previous roles.
✨Embrace the Can-Do Attitude
During the interview, maintain a positive and enthusiastic demeanour. Show that you can face challenges head-on and are eager to learn and grow within the company. This attitude is key to fitting in with Läderach's culture.
