Administrative Support Assistant (HR, Operations & Corporate Sales)- NEON in London

NEON is a leading global experience entertainment company dedicated to creating extraordinary, immersive, and large-scale experiences. We believe that people all around the world should be able to get closer to what they love and who they love. By being the bridge that allows fans and families to cross into familiar yet new worlds, we create NEON experiences and unforgettable memories.

Responsibilities:

• Support end-to-end onboarding and off-boarding processes, including issuing contracts of employment and new starter documentation.
• Maintain accurate and up-to-date employee records in accordance with GDPR requirements.
• Monitor and record annual leave, sickness absence, and other statutory leave (e.g. maternity/paternity).
• Assist with payroll administration, including collating and submitting accurate data to payroll providers.
• Support compliance with UK employment legislation and internal HR policies.
• Assist with right to work and criminal record checks and employee documentation.
• Manage shared inboxes, ensuring timely and professional responses to enquiries.
• Coordinate meetings, prepare agendas, and take minutes where required.
• Maintain calendars and schedule appointments.
• Prepare reports, presentations, and business documentation.
• Ensure accurate filing systems (electronic and/or paper-based) are maintained.
• Act as a first point of contact for internal administrative queries.
• Support general office operations and facilities coordination (if applicable).
• Maintain and update CRM systems with accurate client, prospect, and pipeline data.
• Assist in the preparation of proposals, quotations, and service agreements.
• Track sales activity and produce regular pipeline and performance reports.
• Coordinate client meetings, presentations, and follow-up communications.
• Support lead generation and marketing initiatives where required.
• Liaise with internal teams to ensure timely delivery of products/services.

Skills & Experience:

• Previous experience in an administrative, HR, or sales support role.
• Strong organisational skills with the ability to prioritise workload effectively.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) or Google Workspace.
• Experience using CRM systems (e.g. Salesforce, HubSpot) is advantageous.
• High level of accuracy and attention to detail.
• Ability to handle confidential information with discretion.
• Basic understanding of UK employment law and HR best practice.
• Familiarity with GDPR and data protection principles.
• Awareness of payroll processes and statutory requirements is desirable.

Personal Attributes:

• Proactive and self-motivated with a strong work ethic.
• Professional and approachable manner.
• Strong interpersonal skills and ability to work collaboratively.
• Flexible and adaptable to changing business needs.
• Problem-solving mindset.

Location & Details: London Battersea, SW (Hybrid working – must be able to work in the office 3 days per week minimum). Contract type – Fixed term contract – 6 months, with the possibility of extension. Reports to – MD Europe. Salary – £30,000 – £33,000 per annum pro rata.

NEON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. NEON expressly prohibits any form of workplace harassment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NEON employees to perform their job duties may result in discipline up to and including discharge.