At a Glance
- Tasks: Deliver exceptional customer service and create inspiring in-store experiences.
- Company: Join the vibrant team at Jo Malone London, part of Estée Lauder.
- Benefits: Comprehensive training, flexible hours, and a fun work environment.
- Other info: Be part of a diverse team that values trust, respect, and humour.
- Why this job: Unleash your creativity while connecting with customers and showcasing luxury products.
- Qualifications: Makeup artistry skills preferred, but passion and creativity are key!
Jo Malone London, Stylist, Battersea Power Station
Job description
Overview
Jo Malone London Stylist, Battersea role at The Estée Lauder Companies Inc. This position focuses on delivering an inspirational and personalized in-store experience, educating and delighting customers with creativity and technical expertise in makeup artistry.
The role involves working as part of a high-performing team to support in-store events and maintain high standards of visual merchandising to stand out in a competitive market. We welcome applicants with both certified makeup artistry qualifications and those with amateur level experience, with comprehensive training and development provided.
Responsibilities
- Deliver exceptional customer service and achieve service goals
- Maximise sales performance and productivity
- Build collaborative relationships with colleagues
- Support the execution of in-store events
- Maintain awareness of stock and inventory
- Maintain high visual merchandising standards and store environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to brand grooming guidelines
- Maintain high standards of housekeeping
Qualifications
- Qualification in makeup artistry or previous retail makeup experience is preferred, but applicants with amateur experience demonstrating high creative and technical ability are welcome
- Ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
- Previous experience with retail point-of-sale software
- Proof of right to live and work in the country if invited to attend for interview
The Role and Brand
At Jo Malone London, exceptional customer service is paramount. The role involves hosting visitors from around the world, showcasing The World of Jo Malone London, and facilitating events and services such as signature Hand and Arm massages, wedding consultations, floral crowns, chocolate tasting, and cocktail master classes. Creativity is part of daily work.
As a member of the Estée Lauder Companies, you will be part of a diverse global team and contribute to a culture centered on trust, respect and humour. Training and development opportunities are provided as part of our commitment to career growth.
Employment details
- Employment type: Part-time
- Seniority level: Not Applicable
- Job function: Design, Art/Creative, and Information Technology
- Industries: Personal Care Product Manufacturing
Referrals may increase your chances of interviewing at The Estée Lauder Companies Inc.
Jo Malone London Stylist - PT (15 Hours) employer: Battersea Academy For Skills & Employment (Base)
At Jo Malone London, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Located in the iconic Battersea Power Station, our team enjoys comprehensive training and development opportunities, ensuring personal and professional growth while delivering outstanding customer experiences. Join us to be part of a creative environment where your passion for beauty and artistry can truly shine.
Contact Detail:
Battersea Academy For Skills & Employment (Base) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London Stylist - PT (15 Hours)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Jo Malone London's products and values. This way, when you walk into that interview, you can show off your passion and knowledge, making a great impression.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail down how you'd handle different customer scenarios. Remember, delivering exceptional service is key in this role, so be ready to showcase your skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even refer you, which could boost your chances of landing that interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Jo Malone London. Don’t miss out on this opportunity!
We think you need these skills to ace Jo Malone London Stylist - PT (15 Hours)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love makeup artistry and customer service. Share any personal experiences that highlight your creativity and technical skills.
Tailor Your CV:Make sure your CV is tailored to the Jo Malone London Stylist position. Highlight relevant experience, especially in retail or makeup artistry. We’re looking for those who can deliver exceptional customer service, so don’t forget to mention any achievements in this area!
Be Authentic:We value authenticity, so be yourself in your written application. Use a friendly tone and express your personality. This is your chance to show us how you would connect with customers and create an inspiring in-store experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Jo Malone London team!
How to prepare for a job interview at Battersea Academy For Skills & Employment (Base)
✨Know Your Products
Familiarise yourself with Jo Malone London's range of products and services. Understand the unique selling points of each fragrance and service, as this will help you engage customers and showcase your expertise during the interview.
✨Showcase Your Creativity
Prepare to discuss your creative ideas for in-store events or customer experiences. Think about how you can bring a personal touch to the role and demonstrate your ability to inspire customers with your makeup artistry skills.
✨Emphasise Teamwork
Since the role involves working as part of a high-performing team, be ready to share examples of how you've collaborated with colleagues in the past. Highlight your ability to build relationships and support team goals, which is crucial for success in this position.
✨Dress to Impress
Adhere to the brand's grooming guidelines by dressing smartly and stylishly for the interview. This not only shows your understanding of the brand but also reflects your commitment to maintaining high visual merchandising standards in-store.
