At a Glance
- Tasks: Engage visitors and manage retail operations in a vibrant museum setting.
- Company: Battersea Power Supplies Museum and Gift Shop, a cultural icon in London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for creative engagement.
- Other info: Be part of exciting events and workshops in a creative hub.
- Why this job: Join a unique team and contribute to London's rich cultural heritage.
- Qualifications: Two years of retail experience and strong customer service skills required.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a friendly, motivated and customer-focused Retail and Museum Assistant Manager to join our team in Battersea Power Station, London. This role combines museum visitor engagement with retail responsibilities and would suit someone with previous experience of working in a museum, gallery or cultural venue. Strong sales skills in a retail/cultural environment are essential.
Key Responsibilities
- Provide a welcoming and professional experience for museum visitors
- Warmly engage customers in the museum shop, demonstrate deep product knowledge and upsell where appropriate
- Process sales transactions and fulfil online orders where necessary
- Answer visitor enquiries and share information about the museum, events and promotions
- Facilitate monthly events hosted by a variety of visiting artists, designers and makers including craft workshops and studio pop-ups
- Maintain high visual merchandising standards
- Receive and process deliveries, adding new stock to inventory
- Maintain an organised stock room, assisting with stock management and shop floor replenishment
- Compile daily trade reports and share with colleagues and management
- Carry out delegated tasks with accuracy
- Carry out opening/closing and assist with waste disposal as required
Essential Requirements
- Minimum two years retail experience, using POS systems eg. Lightspeed and Shopify, in a customer‑facing environment
- Professional, approachable and confident dealing with museum visitors & customers
- Ability to work weekends
- Excellent interpersonal skills
- Excellent communication skills with visitors, colleagues and management
- Ability to contribute to a positive work environment
- Ability to work collaboratively as part of a team and also independently
- Experience in visitor engagement or public‑facing roles
Desirable
- Experience in a retail operation of a museum, gallery or cultural venue
- Interest in museums, arts and culture, as well as in creative retail and artisanal products.
- Open to sharing ideas with the buying/events team on new products and workshops that could be hosted in–store.
- Experience in fulfilling online orders
About Us
Located in Turbine Hall A, Battersea Power Supplies Museum and Gift Shop offers a unique insight into the Power Station’s remarkable story. The museum traces its journey from pioneering electricity supplier to cultural icon, highlighting the vision, innovation and collaboration behind its transformation into one of London’s most vibrant destinations. An enduring symbol of London’s industrial heritage and architectural ambition, Battersea Power Station continues to evolve. This spirit of reinvention is reflected in the gift shop, where a stylishly curated collection celebrates its rich history and dynamic design impact. From books and prints to homewares, souvenirs and wearables, each item is thoughtfully selected from some of London’s and the UK’s most exciting artists, designer‑makers and independent brands. The museum holds monthly craft workshops and studio pop‑up events, establishing itself as a growing creative hub within London’s vibrant art scene.
Battersea Power Supplies Museum and Gift Shop- Assistant Manager employer: Battersea Academy For Skills & Employment (Base)
Battersea Power Supplies Museum and Gift Shop is an exceptional employer, offering a vibrant work environment that blends retail and cultural engagement in the heart of London. With a focus on employee growth, we provide opportunities for professional development through workshops and events, while fostering a collaborative and supportive team culture. Join us to be part of a unique venue that celebrates creativity and innovation, making every day at work meaningful and rewarding.
Contact Details:
Battersea Academy For Skills & Employment (Base) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Battersea Power Supplies Museum and Gift Shop- Assistant Manager
✨Tip Number 1
Get to know the museum and shop inside out! Familiarise yourself with the exhibits, products, and upcoming events. This way, when you chat with visitors or customers, you can share your passion and knowledge, making their experience even better.
✨Tip Number 2
Practice your sales pitch! Think about how you can upsell products in a friendly way. Whether it’s suggesting a book that complements an exhibit or a souvenir that captures the essence of the Power Station, being confident in your recommendations can really boost sales.
✨Tip Number 3
Network like a pro! Engage with fellow team members and artists during events. Building relationships can lead to collaborative ideas for workshops or new products, which not only enhances the customer experience but also shows your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our vibrant team at Battersea Power Supplies.
We think you need these skills to ace Battersea Power Supplies Museum and Gift Shop- Assistant Manager
Some tips for your application 🫡
Show Your Passion for Museums:When writing your application, let your love for museums and culture shine through! We want to see how your experiences align with our mission at Battersea Power Supplies. Share any relevant stories that highlight your enthusiasm for visitor engagement.
Highlight Your Retail Experience:Make sure to emphasise your retail experience, especially in customer-facing roles. We’re looking for someone who can confidently handle sales transactions and engage with customers, so don’t hold back on showcasing your skills in this area!
Be Personable and Professional:We value a friendly and approachable attitude, so let your personality come through in your application. Use a warm tone and demonstrate your ability to connect with visitors and colleagues alike. Remember, we’re all about creating a welcoming environment!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen on joining our team at Battersea Power Supplies!
How to prepare for a job interview at Battersea Academy For Skills & Employment (Base)
✨Know Your Stuff
Make sure you brush up on the history of Battersea Power Station and its transformation into a cultural icon. Familiarise yourself with the museum's exhibits and the types of products sold in the shop. This will help you engage visitors and demonstrate your passion for the role.
✨Show Off Your Sales Skills
Prepare to discuss your previous retail experience, especially in customer-facing roles. Think of specific examples where you've successfully upsold products or handled challenging customer interactions. This will show that you have the strong sales skills they’re looking for.
✨Be Personable and Approachable
Since this role involves engaging with museum visitors, practice your interpersonal skills. Be ready to showcase your friendly and professional demeanour during the interview. A warm smile and positive attitude can go a long way in making a great impression.
✨Get Creative with Ideas
Think about potential workshops or events that could be hosted in-store. Having a few creative ideas up your sleeve will demonstrate your enthusiasm for contributing to the museum's vibrant community. It shows you're not just looking for a job, but are genuinely interested in enhancing the visitor experience.
